Today's Training Camp, Danelle Delgado joins to share her journey into the industry and the psychology behind personal/organizational growth.

How Danelle Delgado is transforming dealership training

Jaelyn Campbell - December 23, 2025

On this episode of Training Camp with Adam Marburger, best-selling author and business strategist Danelle Delgado shares her journey into the automotive industry, the foundation of her training company Team...

Chris Martinez shares insights into how to build a strong team through a structured process, accountability, and self-discipline.

Training Camp

Drive sales growth via accountability and strong processes – Chris Martinez | Mercedes-Benz of San Antonio

Jasmine Kiniklis - December 16, 2025

Consistency and accountability are key to fostering growth and success. Chris Martinez, general manager at Mercedes-Benz of San Antonio, exemplifies this approach as he leads his dealership to continuous improvement,...

Tips & Training

Dave Anderson on how strategic planning can accelerate dealership success

Jaelyn Campbell - December 10, 2025

Dave Anderson, leadership expert and author of Elevate Your Excellence, discusses the second component of strategic planning: strategy. On today’s episode of Lessons and Leadership, Anderson encourages dealers to focus on selecting...

Tips & Training

Two strategies dealers can use to streamline negotiations and boost sales – Sean Gardner | Joe Verde

Jaelyn Campbell - December 9, 2025

Instructor and Sales trainer at the Joe Verde Group, Sean Gardner, says many dealership negotiation problems stem from inconsistent processes and incomplete information rather than customer resistance. Speaking on the...

Training Camp

Scott Simons shares leadership lessons every F&I leader should know

Colin Fitzpatrick - December 9, 2025

Success in automotive retail starts with disciplined leadership and a focus on people. On this episode of Training Camp, Simons Chevrolet GMC Dealer Principal Scott Simons shares actionable insights into...

Tips & Training

Cox Automotive execs share recommendations for dealers navigating AI adoption

Jaelyn Campbell - December 8, 2025

While AI is quickly changing the automotive retail sector, Cox Automotive executives Tessa Nadik, AVP Product Management, and Rob DeGeorge, Director of Product Consulting, assert it is not a threat...

Tom Druzynski joins us to share how his group is using video multi-point inspections (MPIs) to boost the customer experience.

Tips & Training

How video MPIs are building trust between dealerships and customers – Tom Druzynski | West Herr Automotive Group

Jaelyn Campbell - December 3, 2025

Customers often find it hard to trust the service advice given by dealership staff, especially if they can't see the issues themselves; as a result, they frequently decline recommended services....

"Quiet quitting” is a growing trend that reduces productivity, lowers morale, and can cost companies thousands of dollars in lost revenue.

Tips & Training

Dave Anderson warns dealers must confront ‘quiet quitting’ to protect profits

Jaelyn Campbell - December 3, 2025

Employees who show up but mentally check out can silently sabotage a business. Known as “quiet quitting,” this growing trend reduces productivity, lowers morale, and can cost companies thousands of...

Training Camp

James Mercer breaks down reinsurance and participation programs

Ashby Lincoln - December 2, 2025

Dealers often overlook the details in reinsurance, retro programs, and participation structures that can dramatically impact their bottom line. On today's episode of Training Camp, Ascent Dealer Services VP of...

Training Camp

Ultimate Toys’ Gray Scott on elevating dealership service with luxury strategies

Ashby Lincoln - November 25, 2025

Ultimate Toys has carved out a unique niche in automotive retail, specializing in ultra-luxury sprinter vans designed for clients who demand more than standard transportation. On this week’s episode of...

Tips & Training

How Danelle Delgado is transforming dealership training

Drive sales growth via accountability and strong processes – Chris Martinez | Mercedes-Benz of San Antonio

Dave Anderson on how strategic planning can accelerate dealership success

Two strategies dealers can use to streamline negotiations and boost sales – Sean Gardner | Joe Verde

Scott Simons shares leadership lessons every F&I leader should know

Cox Automotive execs share recommendations for dealers navigating AI adoption

How video MPIs are building trust between dealerships and customers – Tom Druzynski | West Herr Automotive Group

Dave Anderson warns dealers must confront ‘quiet quitting’ to protect profits

James Mercer breaks down reinsurance and participation programs

Ultimate Toys’ Gray Scott on elevating dealership service with luxury strategies

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