Combine old-school and new-school ways of communicating
While there is a place for phone calls, emails, and texts, sending an old-fashioned, hand-written thank you card to your customers may provide a genuine quality that you may not...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Tips & Training
What’s your moment of validation?
Today's Tip of the Day from David Kain: What is your moment of validation? David says it involves interaction from customers.
When you should add staff
On today’s Tip of the Day, Glenn addresses a common problem he often addresses with dealer clients. Adding staff to your dealership record isn’t always an easy decision. Glenn suggests...
Improve email to increase 2-way engagement
Why don’t your email templates ask questions? Brian says it increases the opportunity for two-way engagement. Find out more on today’s Tip of the Day.
Up your game on Facebook!
"If you're not on Facebook, get on Facebook". On today's Tip of the Day, Mark Tewart outlines the reasons why all dealerships and sales people need to be on Facebook.
The Power of Voicemail
Are your voicemails generic? Don’t underestimate the importance of voicemail in your arsenal of tools. Show your customers you care with this advice from David Kain.
Is your sales process customer-centric or dealer-centric?
Is your sales process customer-centric or dealer-centric? Have you built a process that is designed to engage your dealership the way customers want to? Answers to these questions and more...
Tracking phone traffic from your online advertising
How well are you tracking your phone traffic from your online advertising? Brian can help you improve.
David Lewis: Use these seven words when closing a deal
"You have to ask your customer to buy your car." David Lewis tells you how to accomplish this in 7 words on Today's Tip of the Day.
Have a daily social hour
Want to improve your dealership’s social media engagement? David Kain suggests having a daily social hour in today's Tip of the Day.
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