The Benefits of Outsourcing Your Dealership’s BDC – Mark Sokal
March and April were shaky months for many dealers nationwide, and their vendor partners also felt the sting of less than stellar sales as...
Mike Cavanaugh on the State of BDCs: ‘Dealers have to make a commitment’
The role of the BDC is becoming ever-important in today's business climate. The days of having a call center type of environment where employees...
ReconVelocity CEO David Penney Discusses the Importance of a Seamless Recon Process
When it comes to used vehicle operations, inventory turn has never been more important than it is now. Typically, service managers are mostly concerned...
Chevy and Tesla Top the List of Fastest-Selling Cars
In the race to get cars sold and off the lot, new SUVs and Tesla are leading the pack. iSeeCars published a study revealing...
Keeping Your Service Drive Packed in a World of Social Distancing
As our world gets back to work after the initial pandemic shutdown, we are noticing successful social distancing protocols implemented all around us.
Grocery and...
Generate More Be-Backs with this Step-by-Step Guide
Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...
Mastering Your Vehicle Service Contract Sales
Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...
Eliminating Your Customers’ Fears
On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...
June Kerrigan Report: Retail Automotive Bounces Back Strong
After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...
