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3 ways to illuminate your blind spots and improve first impressions

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Would you like to increase sales, service, referrals, new hires' sense of belonging, and retention? One of the first steps is to understand how...
diversity

A Win For Everyone: How to Promote Diversity at Your Dealership

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Promoting diversity and inclusion at your dealership is a win-win for everyone. From senior-level employees, all the way to your customers, encouraging diversity can...
bias

What is Unconscious Bias and How to Prevent it from Disrupting...

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To combat unconscious gender and racial biases in the workplace, management must take deliberate action against them, or it could cause tremendous profit losses....
unconscious bias

Why Unconscious Bias Training is Important for Your Bottom Line and...

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As humans, we all have perceptions and prejudices that can transition into biases if we aren’t careful. If left unchecked, these biases can develop...
unconscious bias

Unconscious Bias in the Workplace and How to Avoid It

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Also known as implicit bias, unconscious biases are learned stereotypes we hold about people based on factors like ethnicity, weight, gender, accent, disabilities, and...
gender diversity

How Dealerships Can Move Toward Parity

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This year, General Motors (GM) was identified as the only company in the largest 20 in the United States to have a female CEO...