Cox Automotive’s Dealership Staffing study pointed out some worrying hiring trends in the auto industry. It found a 40% overall dealership staff turnover rate, with sales being the largest artery...
When numbers start dropping, dealerships might assume that the cause is vehicle trends, fickle customers, or a general economic slump. They may not realize that their hiring process is what...
Your company culture affects both employees and customers in an undeniable way. As Thomas Davenport of Towers Watson Consulting stated, “workplace culture is to employees as soil is to plants”...
If you ran a dealership, what would you do to make your employees happy? Provide great insurance? Have flexibility in Saturday schedules to accommodate family time? What about awarding technicians...