Monday, December 6, 2021
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dealerships

Steps dealerships can take amid parts and staffing shortages

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As the global supply chain issues rage on, Cox Automotive released a report Monday outlining that while consumers are still taking their vehicles to dealerships for service and repair, parts and labor shortages will likely continue to plague the auto industry and dealerships will have to continue finding ways to mitigate the impact. The report […]
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service

Are camera-based inspection systems beneficial in the service drive?

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With the arrival of the technician shortage and the drive to increase profits in the dealership, service departments might find that using camera-based inspection systems could be a valuable tool. The automated inspection process can be used in the service bays or to scan a vehicle after it arrives from the auction. To determine the […]
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service

From a tech’s perspective: How to increase service sales

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While the technician at a dealership rarely gets to speak to the customers directly, there are still things that can be done to increase service sales. After all, the service advisor is relying on you to relay the right information and make the appropriate suggestions that not only serve the customer but also boost sales. […]
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technician drought

How Dealerships Can Overcome the Service Technician Drought – John...

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Every dealer knows that there is a lack of good service technicians in the fixed-ops department. So how can dealership’s proactively prepare themselves to make the best of this situation? Well, our next guest is here to tell us. Today, we speak to John Fairchild, fixed-ops training and management expert, about how dealers can overcome […]
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service technician

Are You Prepared for the Approaching Service Technician Shortage?

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The automotive industry is running toward a problematic shortage. According to information from the US Bureau of Labor Statistics, by 2026, the automotive repair industry will need 46,000 more service technicians to meet demand. Currently, the retirement of the last generation of service technicians has left vacancies of 75,000 job openings in any given year. […]
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service technician

NADA Sets Out to Develop Next Generation of Dealership and...

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It’s a simple matter of math. Every year, approximately 76,000 service technician jobs open up in the auto industry as workers retire and new jobs develop. At the same time, roughly 37,000 new technicians graduate from US training programs and colleges. This translates into an annual deficit of 39,000 technicians, give or take a few. […]
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problems

Preventing Future Problems For Your Customer

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On this week’s episode of the Weekly Tune-Up, Becky Nixon talks about how a trained auto service technician has the skills and tools to search out and solve problems that can turn into bigger problems later on.
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service

How to solve the service tech shortage

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We often hear the phrase, “dealers need to prepare for the future.” Obviously, we would receive a lot of different answers on what it really means to be truly prepared with issues facing dealers years from now. For Bruce Knudsen, Executive Vice President for the Montana Auto Dealers Association, it means looking to solve one […]
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