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EVs

EVs are driving changes in the F&I office—is your dealership prepared?...

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As we see an increase in electric vehicle adoption and the supporting charging infrastructure, the sales and buying process at your dealerships will need...
Roger Love

Is your dealership leaving money on the table in the F&I...

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On the latest episode of Straight to the Point, host Frank J. Lopes is joined by Adam Marburger, President of Ascent Dealer Services. Marburger is...
service contracts

Want to Sell More Service Contracts?

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Do you want to sell more service contracts? Service contracts give the customer a real exit strategy when trading in their car. On today's...
Military Lending Act

VADA’s Don Hall Discusses the Latest Changes to the Military Lending...

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In this segment, we are pleased to welcome back Don Hall, president and CEO of VADA, or the Virginia Automobile Dealer Association, who discusses...
service contract

Are You Meeting Your VSC Objectives?

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I constantly get calls asking about the average service contract penetration in the United States. While it makes sense to measure your production against...
budgeting

In 2019, Show Budgeting Solutions to Sell More Retention Product

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The median household income in the U.S. is $57,617, according to 2016 U.S. Department of Commerce data. The median references the income level that...
service contracts

4 Tips to Sell Service Contracts After Delivery

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“I don’t want an extended warranty. I don’t need it on a new car…it already comes with a warranty.” Many F&I managers will say that...