Customer-survey feedback can tell dealers what they are doing right and wrong and even whether a salesperson during a demo drive took a woman car shopper to an empty parking...
Thanks to mobile devices, call volumes to dealerships are up significantly, outpacing internet leads by four to one, according to ADP Digital. In fact, 19 percent or about one in...
When the show opens to consumers on Saturday February 11, ticket holders will be able to use a mobile app that makes it much easier to navigate the show floor...
If you have read and acted upon the first two installments of this Client Alert series, you know the reasons why you have decided to sell your business, and you...
Are dealerships missing opportunities by focusing too much on overcoming objections in the finance and insurance office?
F&I trainer Lloyd Trushel thinks so and calls for a more personal engagement with...