Are auto technicians happy with their jobs? Not for the most part. A recent survey shows that automotive service technicians rate their average career happiness at three out of five...
The average car dealer is having a tough time finding people for open positions, according to the 2021 Cox Automotive Dealership Staffing Study. Of those asked, 72% of franchised dealers...
Sales training today looks significantly different than it did just a few years ago. So as we move into the third quarter of the year, is there an area that...
On today’s show, we’re pleased to welcome Laurie Foster, Founder and CEO of Foster Strategies Group, an automotive retail consulting service for dealers, vendors and OEMs. Foster begins the conversation...
Just how much has the pandemic affected Generation Z and what impact can we expect to see in the marketplace as businesses reopen? On today’s show, we welcome Jason Dorsey,...
In the last year, dealers have made many changes to their operations, but are training and employee development overlooked now? On today’s show we are pleased to welcome David Kain,...
Today on CBT News, host Jim Fitzpatrick is joined by Jason Frampton, Market President of Ken Garff Automotive Group. Frampton joins the show to provide an update on his business...
One study reveals that a little over 26% of the workforce in the automotive industry, including manufacturing, are roles held by female employees. With this in mind, what is your...
Ford recently announced a hybrid remote work model for its employees indefinitely. Salaried employees can continue to work from home, but will go into the office for meetings or workshops...
In the NADA Dealership workforce survey, it was revealed that two of every five service advisors would leave during the year. With a near 40% turnover rate, this is one of the...