Recruiting technicians is never a hard job. The real difficulty is recruiting technicians worth your money and time. Too often in my career as a technician was I forced to...
A sales position isn’t easy, so don’t settle for low-quality applicants
In the 2016 NADA Dealership Workforce Study, it’s noted that sales department turnover is 67 percent annually. Of that 67...
One time an SVP of Staffing for a large Silicon Valley corporation sat next to me on a discussion panel.
When the moderator asked the SVP "What do you look for in...
Guest columnist Ron Volper discusses how a well-thought out compensation plan can help retain your best employees.
Small and mid-sized businesses that lose top performers incur the costs of hiring and...
Hiring outside of the auto industry is something a lot of dealerships have done in the past. As the industry moves into a more technologically-advanced future, does that make sense?...
In this interview with Adam Robinson, CEO & Co-Founder of Hireology, Joe finds out the best and worst methods of recruitment and retaining employees in dealerships today. With 20 years experience...
Recruiting has gotten tougher over the past several months. According to the Bureau of Labor Statistics, unemployment is below 5 percent for the first time since 2008. This means that we...
On today's CBT Newscast for Monday, May 29, 2017:
What Makes a Frictionless Transaction? - David Booth, GM of Shottenkirk Chrysler
Recently, Joe had the pleasure of speaking with David Booth, GM of...
If an employee works on an assembly line connecting two pieces of plastic together without any knowledge of what those pieces will become, he’ll never be invested in the organization....
Implementing significant changes in your sales process will go far in attracting young, well-educated salespeople and increase your employee retention rate.
Easily the biggest challenge I hear from dealers is they...