Most salespeople judge their entire career by how good of a closer they are. In F&I specifically, closing more deals with higher rates and products is everything and most know...
What does success look like in the F&I department? How should it be measured? PVR (per vehicle retailed) is currently the most examined metric used to judge whether or not F&I...
Since the pandemic hit, dealers are finding that the landscape of online aftermarket providers has increased, and they are targeting consumers that want to order everything online, including their Vehicle...
When dealerships use data to take a more granular look at how the different departments are performing, it can uncover a lot – positive and negative. How much of a...
Allow me to break down digital retailing in its most simple form. It’s the utilization of a website to allow consumers to purchase products and services. In today's automotive environment,...
In the dealership, time is everything. Your staff needs time to sell the car, appraise the trade, and work the deal. Time truly is money.
When F&I managers have a huge menu...
Every F&I department has metrics it must meet every month and, in some cases, every day. They include penetration levels per product, CSI scores, and chargeback rate, among others.
The big...
On this week's episode of F&I Today, Becky Chernek talks about how meeting the customer on their terms can improve your interview process and increase your overall PVR.
Video Transcription:
Welcome to...