Monday, December 6, 2021
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car

Used and new car shortage: An auto transporter’s perspective

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Today’s automotive landscape looks a lot different than it did 18 months ago. During the early days of the pandemic, dealer new and used car inventory sat stagnant as nationwide lockdowns were enacted, keeping consumers at home and shutting down showrooms. The Manheim Used Vehicle Index estimates used retail days’ supply peaked at 114 days […]
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service

CDK Global’s Kim Saylor on how car dealers can up their...

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CDK Global has recently released data that hones in on what car dealers can do to win back and keep their service customers. On...
customer

Five tips to improve customer retention in the service drive

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We all know that locating new customers is more expensive than keeping the ones you have. Studies say it can be five times more costly to pick up a new customer than retain an existing one, and often those same studies will point to the need for analytics. To be sure, analytics are essential in keeping track of […]
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remote

Is there a case for remote vehicle servicing?

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According to the 2020 NADA Data Financial Profile, dealers commonly expect around three of every ten dollars of net profit to be generated by the service department. Another goal that’s pervasive in dealerships is the goal of 100% service absorption. But for franchised dealers to reach higher absorption rates and add even more to the […]
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