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female buyers

Connecting with Female Buyers

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Carolyn Strauss, Professional Sales Trainer, joins Mark on today's show to discuss the importance of listening to customers, asking the right questions and connecting...
coaching

20 Rules of Coaching (Part 3)

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On this week's episode of On the Mark, Mark Tewart continues his "Rules of Coaching" series. Part 3 covers responsibility, involvement, and more.
digital marketing

Keeping a consistent digital marketing strategy

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On this week's episode of On the Mark, Mark talks to James Klaus of DealerTeamwork to discuss what they do for dealers when it...
coaching

20 Rules of Coaching (Part 2)

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On this week's episode of On the Mark, Mark continues with his Rules of Coaching series with Part 2 of the series.
coaching

20 Rules of Coaching (Part 1)

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On this week's episode of On the Mark, Mark goes over the first 5 rules of his 20 rules of coaching.
customers

Handling Customers on a Flying T.O.

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On today's episode of On the Mark, Mark answers a question from Casey at Keith White Ford about how to handle customers on a...
training

Training your Managers

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On this week's edition of On the Mark, Mark Tewart sits down with Mark Ford, General Manager at James Hodge Ford Lincoln in Muskeegee,...
objections

What to do with a Customer who wants to “Think About...

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On this week's edition of On the Mark, Mark answers a question from Marshall White of Keith White Ford Lincoln having to do with...
On the Mark

How to get Customers to Show Up

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On this week's episode of On the Mark, Mark answers a question from Eddie Wallace of Keith White Ford-Lincoln in McComb, MS about getting...
Modernizing F&I process

Modernizing Your F&I Process

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Mark invites Ron Whittaker, Sales Manager at Joseph Airport Hyundai in Dayton, Ohio, to talk about how they've benefitted form a more modernized, improved...