Black Friday is coming and with it the potential to make some massive sales. The only problem: Black Friday isn’t a dealership exclusive sales day. Your dealership will be up...
For 50 years, loudspeakers in London subways have cautioned riders to watch their step when boarding and de-boarding. This omnipresent “Mind the Gap” alert undoubtedly has prevented numerous individuals from...
The phone is ringing. It’s a sales prospect. They’re not calling to chat. They found your vehicle on the Internet and (by calling you) they’re telling you they’re ready to...
Amazing things can happen when you know the right people, and getting out of your comfort zone allows you to network better to make those important connections. On today’s show,...
You can check out Part 1 of Barry Schwartz's interview here.
Are you tired of relying on a large sales staff to help maximize the gross for your dealership? Well, what...
Cultivating a network for salespeople to strategize and learn from one another, as well as find training resources can make all the difference in their career. In today’s segment, Jim...
Today, fewer consumers rely on a salesperson to make an informed purchase. Simply put, the internet gives the customer more transparency than the dealer does, but what would happen if...
Heading into the end of the year, the US domestic vehicle market has declined noticeably, a trend expected by many to continue. For some, the drop comes as no shock....
Car vending machines sound like the stuff of science fiction specials, however, with the advent of Carvana, that reality is here. On the surface, Carvana indeed does look like the...
CBT Automotive welcomes back David Lewis, Trainer and CEO of David Lewis & Associates. In this segment Jim and David discuss how the habits of the modern-day car shopper has changed and...