TSLA400.4904.11%
GM79.290-0.29%
F14.0400.08%
RIVN16.5200.26%
CYD48.700-2.35%
HMC26.2600.07%
TM173.9401.17%
CVNA66.5503.69%
PAG175.2003.87%
LAD294.8501.83%
AN188.7402.38%
GPI313.1608.09%
ABG197.0506.92%
SAH80.7302.6%
TSLA400.4904.11%
GM79.290-0.29%
F14.0400.08%
RIVN16.5200.26%
CYD48.700-2.35%
HMC26.2600.07%
TM173.9401.17%
CVNA66.5503.69%
PAG175.2003.87%
LAD294.8501.83%
AN188.7402.38%
GPI313.1608.09%
ABG197.0506.92%
SAH80.7302.6%
TSLA400.4904.11%
GM79.290-0.29%
F14.0400.08%
RIVN16.5200.26%
CYD48.700-2.35%
HMC26.2600.07%
TM173.9401.17%
CVNA66.5503.69%
PAG175.2003.87%
LAD294.8501.83%
AN188.7402.38%
GPI313.1608.09%
ABG197.0506.92%
SAH80.7302.6%


New Car Sales

BDC department - Sarah Vantine

Why your BDC department should focus on developing strong customer connections in 2021 – Sarah Vantine, Scott Clark Auto

- March 11, 2021
The BDC department at the dealership plays a crucial role in the growth of the business. Today, we welcomed Sarah Vantine to the show to discuss changes in the BDC...
Sales & Marketing Featured

Car Wars’ Jordan Patterson discusses how COVID-19 has changed call tracking and phone handling for auto dealers

- March 10, 2021
Inbound and outbound calls have changed tremendously during the pandemic. Today, we welcomed Jordan Patterson, Sales Director of Car Wars to CBT News. Car Wars is a comprehensive call tracking...
Sales & Marketing Daily Automotive News
3 ways to simplify closing

3 ways to simplify closing an automotive sale – Sean Gardner, Joe Verde Group

- March 8, 2021
Dealers are always looking for the best way to close the deal. Sean Gardner is an expert on closing opportunities. Gardner is an instructor and sales trainer for the Joe...
Sales & Marketing Auto News
ROI

A guide to understanding the ROI of your phone calls

- March 8, 2021
Every interaction you have with a customer has an impact on your bottom line and the reputation of your dealership. Whether that touch point takes place on digital channels or...
Sales & Marketing Publishing Partners

Virtual 20 groups create new possibilities for continuous improvement

- March 8, 2021
Have you ever thought of joining a 20 Group to understand how your dealership can optimize workflow, people, processes and tools to drive more revenue? If so, what stopped you?...
Sales & Marketing Publishing Partners
sales

The National Retail Federation projects retail sales growth in 2021 with effective vaccine rollout

- March 4, 2021
The year 2020 was a challenging one—particularly for the automotive industry. During the start of the pandemic, U.S. vehicle sales fell as much as 52%. Nevertheless, the industry went on...
Sales & Marketing Articles
Shawn Hays

How car dealers can stay ahead of the curve with a solid business strategy

- February 22, 2021
Today on CBT News, host Jim Fitzpatrick is joined by Shawn Hays, Co-Founder of Sales Hustler and General Manager of Carter Myers Colonial Chevrolet in Richmond, VA. Hays has built...
Management & Leadership Sales & Marketing
sales

Best practices for engaging today’s car shopper: In-person sales (Part 4)

- February 17, 2021
When circumstances have forced society to limit personal interaction, small yet personal touches can make a huge difference in closing a sale. These interactions will be more frequent as customers...
Sales & Marketing Articles
transactions

Average new vehicle transaction price continues to hold above $40k

- February 16, 2021
The average transaction price for new vehicles in the United States continues to hold the line well above $40,000. Late in 2020, the transaction price pushed through the barrier for...
Sales & Marketing Articles
car sales

Best practices for engaging today’s car shopper: Remote car sales (Part 3)

- February 12, 2021
A study by KPMG has found that for car purchases, "consumers want ... an end-to-end e-commerce experience." They also don't want to step "in a showroom, even for a test drive." So, dealers...
Sales & Marketing Articles

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CBT News Auto Leadership Summit
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TrueCar CEO Scott Painter: Price transparency is a competitive weapon for dealers
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Building an FTC-ready dealership through training, reviews, and AI
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Building an FTC-ready dealership through training, reviews, and AI