Your #1 source for auto industry news and content

Home Tags Mystery shopping

Tag: mystery shopping

mystery shop

How often should you mystery shop your car dealership?

Mystery shopping is one of the most effective ways to identify areas where your team and processes are succeeding, and where they’re falling short....
Roger Love

How this car dealer remains focused and successful in the face...

On the latest episode of Straight to the Point, host Frank J. Lopes is joined by Brian Kramer, General Manager of Germain Toyota of Naples. Lopes...

Self-Driven Mystery Shopping

On this week's episode of Kain & Co., David goes over self-driven mystery shopping and how it can help you and your team stay...

CBT News – July 10, 2015

On today's show: - Grant Cardone shares the biggest mistake sales people are making - Selly Automotive CEO Zack Klempf discusses the latest mobile CRM trends -...

CBT News – May 14, 2015

On today's show: - Mike Esposito, President of Auto/Mate, explains how business offices can cut down significantly on their transaction times - Sales Tip of the...