Staffing the F&I department can be a tricky minefield to navigate. Do you hire from within and train someone up from sales or do you go to an outside hire,...
A few years ago, I published an article about the need for a full time marketing manager in every automotive dealership. This view was met with resistance from those in...
When your dealership is faced with an F&I manager that is underperforming in PVR and CSI scores, what do you do? Do you just get frustrated and start cleaning house? Do you...
Health and wellness are established buzzwords in today's workplace. They may seem like a standard checkbox on the company's list of activities and programs for many. However, what if you...
When you think of a board of directors, you probably think of a big corporation with shareholders and responsibilities for reporting to the SEC. While you are correct that most...
There are few jobs within a dealership that have more inherent stress and burnout than the F&I manager. Back in the ‘stone age’, the position was all about pushing as...
A new manager was hired to lead an underperforming team. Before the first meeting with the team, the owner of the company sat with the manager and asked how he...
There are many career paths one can take in the car business. Service, Parts, Sales and Accounting all require different skills and offer unique opportunities to employees. Within the sales...
Twenty years ago a F&I manager was one of the most respected and sometimes feared person at the dealership. They could make or break your deal often within a few...