How to Remove Friction Between Teams
Recently I returned for a follow-up visit with a client where we had installed a new sales process for their team. Gathering a few of the key people together I...
TSLA351.460-10.98%
GM83.510-0.15%
F12.4250.115%
RIVN12.412-0.6079%
CYD25.850-0.5%
HMC34.1850.125%
TM194.1702.23%
CVNA58.550-2.07%
PAG212.1900.19%
LAD291.685-3.625%
AN161.4001.6%
GPI241.0301.23%
ABG168.790-1.08%
SAH63.480-0.03%
TSLA351.460-10.98%
GM83.510-0.15%
F12.4250.115%
RIVN12.412-0.6079%
CYD25.850-0.5%
HMC34.1850.125%
TM194.1702.23%
CVNA58.550-2.07%
PAG212.1900.19%
LAD291.685-3.625%
AN161.4001.6%
GPI241.0301.23%
ABG168.790-1.08%
SAH63.480-0.03%
TSLA351.460-10.98%
GM83.510-0.15%
F12.4250.115%
RIVN12.412-0.6079%
CYD25.850-0.5%
HMC34.1850.125%
TM194.1702.23%
CVNA58.550-2.07%
PAG212.1900.19%
LAD291.685-3.625%
AN161.4001.6%
GPI241.0301.23%
ABG168.790-1.08%
SAH63.480-0.03%
management
Bill Wittenmyer: Do amenities help retention or do they not matter?
Some dealers said they have the type of store that has amenities and attractions to promote events and community outreach. Other dealers said they don't emphasize amenities because why would...
Execution Plan: How to Buckle Down to Achieve Your Goals
The sales game is constantly changing. New products, marketing ideas and technology solutions continue to flow into the market, pulling dealership decision-makers in several different directions. There are the short-term...
6 Steps to Reaching Your Goals in 2018
Following through with dealer processes is obviously important to the customer buying experience. Following through with your staff's goals is just as important. Without following through of each step to...
When Price Meets Context: The Impact of Price Transparency
In 2013, a survey of 2,500 Americans by the Boston Consulting Group revealed that one of the leading qualities consumers are looking for in a brand is authenticity. In the...
Dave Anderson: How the Right Leadership Leads to the Right Culture
One of your goals as a dealership this year may be to improve your hiring process. That might mean overhauling how you recruit managers as effective leaders who who possess...
How to Be a 100 Percent Intelligent Dealership
We have been hearing a lot lately about the use of Artificial Intelligence (AI) when it comes to engaging with Automotive Sales Customers. I would like to weigh in on...
Why AIADA’s Chairman is Optimistic about Auto Dealerships
As chairman of the American International Automobile Dealers Association (AIADA), Paul Ritchie has access to lots of data about the future of the car business. But that’s not why he’s...
Holiday Recognition Gifts for Your Staff
Everybody would like a Rolex watch. But that’s impractical, and even if you gave a Rolex to each staff member, they would want to exchange it for a different style....
Tips to Host a Safe (but Fun) Holiday Party at your Dealership
Alcohol, food, games, gifts, decorations – too many decisions. This was supposed to be fun and easy! Here are some quick tips to make planning your party easier.
Alcohol – Yes...
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