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Bill Wittenmyer: Do amenities help retention or do they not matter?

 

Some dealers said they have the type of store that has amenities and attractions to promote events and community outreach. Other dealers said they don’t emphasize amenities because why would people want to spend more time than they need to at a dealership? We asked ELEAD1 Partner Bill Wittenmyer if there should be some sort of balance or if dealers should stick to amenities or no amenities.

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CBT News
CBT News
For over 10 years, CBT News has been informing and helping automotive retail professionals grow their businesses and thrive in their careers through an awarding-winning, on-demand streaming platform. With exclusive interviews featuring the biggest names in the industry, daily newscasts, up-to-date market data, and exclusive articles covering the latest trends, CBT News is your #1 source for auto industry news and content.

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