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discount

How to effectively engage with discount-driven car buyers — Jeff Shore

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How do you handle customer requests for discounts when you’re looking to drive revenue? Today on Inside Automotive, we’re pleased to welcome back Jeff...
sales objections

Market-based sales objections will happen—here’s how to work through them

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There is still uncertainty surrounding our lives, like rising inflation rates, gas prices, and the COVID-19 pandemic. If you're feeling the effects, your customers...

The key to managing customer expectations in times of uncertainty

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At a time of steep pricing hikes and supply chain issues, how are consumers managing? Today on Inside Automotive, we’re pleased to welcome back...
client objections

The difference between a ‘deal killer’ and a ‘deal pauser’ when...

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Consumers today have more options than ever before leading to many of you dealing with client objections nearly every day. But, how you respond...
emotional

How the emotional state of consumers impacts their buying decisions

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Think about your last purchase...was it an emotional one? On today’s show, we’re pleased to welcome Jeff Shore, founder of Shore Consulting, trainer, and...
Jeff Shore

How to bring your best sales energy to the showroom floor...

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Sales teams can often be discouraged by the high volume of rejection from consumers. It can be overwhelming and create negative energy that can...
Jeff Shore

The Skill Sets Your Salespeople Need in Order to Thrive During...

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On today's show, we’re pleased to welcome back Jeff Shore, CEO of Shore Consulting, best-selling author, and B2C sales expert. In this segment, he...
week in review

Week In Review: Digital Retail Trends to Implement in 2019 |...

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CBT Week In Review for Friday, December 7th, 2018: Digital Retail Trends to Implement at Your Dealership in 2019 - Andy MacLeay, Dealer.com Digital retailing may...
Jeff Shore

Cultivate a Better Relationship with Your Customers Using These Strategies ...

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The sales process can be challenging at times, but when done right, a good salesperson can predict their customer's next move. Having the right...
newscast

Cultivate a Better Relationship with Your Customers Using These Strategies |...

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Today on CBTNews.com - Tuesday, December 4th, 2018: Cultivate a Better Relationship with Your Customers Using These Strategies – Jeff Shore, Sales Trainer The sales process...