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sales objections

Market-based sales objections will happen—here’s how to work through them

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There is still uncertainty surrounding our lives, like rising inflation rates, gas prices, and the COVID-19 pandemic. If you're feeling the effects, your customers...

The key to managing customer expectations in times of uncertainty

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At a time of steep pricing hikes and supply chain issues, how are consumers managing? Today on Inside Automotive, we’re pleased to welcome back...
client objections

The difference between a ‘deal killer’ and a ‘deal pauser’ when...

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Consumers today have more options than ever before leading to many of you dealing with client objections nearly every day. But, how you respond could make the difference in eventually coming back from that objection and closing the deal. On today’s show, we’re pleased to welcome Jeff Shore, sales trainer, keynote speaker, author, and founder […]
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emotional

How the emotional state of consumers impacts their buying decisions

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Think about your last purchase…was it an emotional one? On today’s show, we’re pleased to welcome Jeff Shore, founder of Shore Consulting, trainer, and author to discuss the emotional aspect of a purchase decision. Shore’s work has been featured by NBC News, Fox Small Business, Success Magazine, Inc., Entrepreneur, and a host of other leading publications. […]
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Jeff Shore

How to bring your best sales energy to the showroom floor...

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Sales teams can often be discouraged by the high volume of rejection from consumers. It can be overwhelming and create negative energy that can hurt every other sales opportunity. So, how can sales managers help their staff hone their skills and bring the best energy to the sales floor every time? We talked with Jeff […]
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Jeff Shore

The Skill Sets Your Salespeople Need in Order to Thrive During...

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On today’s show, we’re pleased to welcome back Jeff Shore, CEO of Shore Consulting, best-selling author, and B2C sales expert. In this segment, he and Jim tackle sales strategy, training, and recovery during these challenging times. Did you enjoy this segment? Please share your thoughts, comments, or questions regarding this topic with host Jim Fitzpatrick […]
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week in review

Week In Review: Digital Retail Trends to Implement in 2019 |...

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CBT Week In Review for Friday, December 7th, 2018: Digital Retail Trends to Implement at Your Dealership in 2019 - Andy MacLeay, Dealer.com Digital retailing may...
Jeff Shore

Cultivate a Better Relationship with Your Customers Using These Strategies ...

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The sales process can be challenging at times, but when done right, a good salesperson can predict their customer’s next move. Having the right product on hand for the consumer is only half the battle. Joining Jim today is Jeff Shore, award-winning sales trainer and keynote speaker, to discuss psychology-based sales training and how to […]
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newscast

Cultivate a Better Relationship with Your Customers Using These Strategies |...

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Today on CBTNews.com - Tuesday, December 4th, 2018: Cultivate a Better Relationship with Your Customers Using These Strategies – Jeff Shore, Sales Trainer The sales process...

CBT News – July 29, 2015

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On today's show: - Jeff Shore explains the best ways to keep your customers happy - Sales Tip of the Day with Aaron Wirtz on overcoming...