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Jeff Cowan

Capitalizing on the rise in consumer demand for service – Jeff...

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If dealers are not having record-breaking months in their service departments at this moment in time, then they are doing something wrong. While industry...
newscast

Jeff Cowan: Is technology replacing the rules of salesmanship? | New...

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On today's CBT Newscast for Wednesday, October 18th, 2017: Jeff Cowan: Is technology replacing the rules of salesmanship? Have you ever tried to have a discussion...
technology

Jeff Cowan: Is technology replacing the rules of salesmanship?

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Have you ever tried to have a discussion with a teenager? It can be hard, especially if it's not with technology like text or...
fixed-ops

Jeff Cowan: Where your fixed-ops focus should be right now

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No matter what technology your service drive uses, nothing can replace a human experience. According to Jeff Cowan, President of ProTalk and a speaker...
newscast

Where your fixed-ops focus should be right now | Subprime Blind!...

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On today's CBT Newscast for Tuesday, August 1st, 2017: Jeff Cowan: Where your fixed-ops focus should be right now No matter what technology your service drive...
Alan Ram

What Will They Say?

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On July 17th, 2017 a very good friend of mine and of the automotive industry, Alan Ram, died while piloting one of his private...

The Business Gods: Go Bold!!

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If You Want to Win — Go For It! By: Jeff Cowan So you have been in business for a while and you’ve built a name. ...

Do your amenities retain customers?

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Joe Gumm talks with Jeff Cowan host of Weekly Tune Up
Fixed-Ops Profitable

Make Fixed-Ops Profitable

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Stop Waiting, Help is not coming! By Jeff Cowan Is your fixed-ops profitable?  They should be. Think about it.  If people are not buying new cars then...

Have you started prepping for the fourth quarter yet?

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It's the middle of summer and you're probably enjoying some cookouts and your nice tan, but has your dealership's fourth quarter crossed your mind? In...