TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


Jeff Cowan

Jeff Cowan explains why relationship-driven selling and accountability remain the keys to professional salesmanship and service success in 2026.

Jeff Cowan on the forgotten rules of professional salesmanship

- February 2, 2026
Competition in the retail automotive market is rapidly intensifying, and building relationships is the key differentiator that sets salespeople apart from their competitors. On today's episode of Service Drive, sales...
Service Drive Featured
Jeff Cowan

Capitalizing on the rise in consumer demand for service – Jeff Cowan

- September 9, 2020
If dealers are not having record-breaking months in their service departments at this moment in time, then they are doing something wrong. While industry endures the COVID-19 pandemic, consumers are...
Fixed-Ops Auto News
newscast

Jeff Cowan: Is technology replacing the rules of salesmanship? | New boycott of Ford over its NFL sponsorship called by a Louisiana sheriff | GM, union reach deal that may settle Canadian strike

- October 18, 2017
On today's CBT Newscast for Wednesday, October 18th, 2017: Jeff Cowan: Is technology replacing the rules of salesmanship? Have you ever tried to have a discussion with a teenager? It can be...
Daily Newscast
technology

Jeff Cowan: Is technology replacing the rules of salesmanship?

- October 18, 2017
Have you ever tried to have a discussion with a teenager? It can be hard, especially if it's not with technology like text or on a social media platform. According...
Sales & Marketing Auto News
fixed-ops

Jeff Cowan: Where your fixed-ops focus should be right now

- August 22, 2017
No matter what technology your service drive uses, nothing can replace a human experience. According to Jeff Cowan, President of ProTalk and a speaker at the upcoming "Best Training Day...
Fixed-Ops Auto News
newscast

Where your fixed-ops focus should be right now | Subprime Blind! Make Your Dealer Accountable | Can Small Dealers Offer High-Quality Valet Service Too?

- August 1, 2017
On today's CBT Newscast for Tuesday, August 1st, 2017: Jeff Cowan: Where your fixed-ops focus should be right now No matter what technology your service drive uses, nothing can replace a human...
Daily Newscast
Alan Ram

What Will They Say?

- August 1, 2017
On July 17th, 2017 a very good friend of mine and of the automotive industry, Alan Ram, died while piloting one of his private airplanes. On Friday July 21st, my...
Articles Headlines

The Business Gods: Go Bold!!

- December 28, 2016
If You Want to Win — Go For It! By: Jeff Cowan So you have been in business for a while and you’ve built a name.  It’s a name that draws customers...
Articles

Do your amenities retain customers?

- December 26, 2016
Joe Gumm talks with Jeff Cowan host of Weekly Tune Up
Sales & Marketing Auto News
Fixed-Ops Profitable

Make Fixed-Ops Profitable

- March 27, 2016
Stop Waiting, Help is not coming! By Jeff Cowan Is your fixed-ops profitable?  They should be. Think about it.  If people are not buying new cars then they are keeping the ones that...
Daily Automotive News Fixed-Ops

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