Saturday, December 5, 2020
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good habits

The Prison of Bad Habits

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 From the start of every morning, you’re following habits whether they be good or bad. Mark Tewart explains how important it is to practice good habits on today’s Tip of the Day. VIDEO TRANSCRIPT: Hi, I’m Mark Tewart and welcome to the tip of the day on CBT News. More people are locked into […]
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digital marketing

The Best Digital Marketing Practices for 2019 – Brian Pasch,...

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Both dealers and vendors are beginning to realize that online platforms like google analytics play an important role in a dealership’s digital marketing strategy, and our guest today knows better than anyone, the importance of independent marketing measurements. We’re excited to welcome back Brian Pasch, CEO, and founder of the PCG Companies and host of […]
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vAuto

Update Your Vehicle Appraising System to Boost Profits in 2019...

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Determining the profitability of your dealership’s used vehicle inventory is critical to maintaining success. Are you still using ‘number of days on the lot’ to measure this value? Well, our guest today wants you to consider another option; one based on technology and data. Joining Jim today, is Dale Pollak, of vAuto, Dale is here […]
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design

What Your Building Design Says About Your Dealership – Nicholas...

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The design and layout of your dealership is more important than you might think. It should facilitate exceptional customer service and efficiency, from the showroom to the service department. Remember, the first impression your customer gets when they walk through the door is a lasting one. What message does your dealership design send? Joining us […]
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positive

How to Stay Positive and Become Your Best Self –...

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It’s important now more than ever to maintain a positive attitude amidst the pressures of this sales season. On today’s show, we speak with Mark Sephton speaker, TV show host, and author of the best-selling 2014 book Inside Job about finding and maintaining joy at work and at home. VIDEO TRANSCRIPT: Jim Fitzpatrick: Hello everyone […]
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tom richards

How Your Dealership Can Thrive and Become More Profitable in...

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Having up to date and correct insight into industry trends and successful practices is half the battle when running a successful dealership. Joining Jim today to discuss dealer solutions and ways your dealership can become more profitable, is Tom Richards, vice president of NCM’s software solutions division, NCM labs. VIDEO TRANSCRIPT: Jim Fitzpatrick: Tom Richards […]
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Art Sobczak

Sales Call 101: How to Sell Successfully Over the Phone...

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Practicing cold calling in your BDC is challenging but it can also generate an abundance of leads for your dealership’s sales department. Our guest today is here to discuss the art of selling by phone, and how to get customers to say ‘yes’. Art Sobczak, is the founder of Business by Phone, Inc., is a Lifetime […]
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dealership competition

Three Ways to Stay Ahead of Your Competition

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Competition is the catalyst that makes the world go around. It promotes innovation, stifles complacency, and brings out the best in our businesses. However, competition can also be extremely stressful. And, with over 36,000 new and used car dealerships in the U.S., it has never been more cutthroat. Here are 3 ways you can stay […]
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