TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


Glenn Pasch

patience

How To Use Patience to Benefit Your Process

- February 25, 2020
 Patience is a virtue, but what about in auto retail when cranking out cars every 30 days is a necessity? Glenn explains how to use patience to benefit your process. VIDEO...
promoted

You’ve Been Promoted. Now What?

- February 12, 2020
 CONGRATS, you’ve been promoted. Now what? Glenn Pasch says there are two things you should do before anything else. VIDEO TRANSCRIPT: Congratulations, you've now been promoted to run a team. So either...
Requirement

Requirements vs. Requests

- February 7, 2020
 What is the difference between a requirement and request when it comes to your dealership management? Glenn explains in this Tip of the Day. VIDEO TRANSCRIPT:  Glenn Pasch: I was at a...
Steve Finlay

CBT News Week In Review: January 31, 2020

- January 31, 2020
CBT News Week In Review for Friday, January 31st, 2020: Glenn Pasch on Alleviating Pain Points in Your Customer Journey Please join us in welcoming back Glenn Pasch, auto marketing expert and...
vendor speak

Confused About Vendor Speak?

- January 28, 2020
 Are you confused about vendor speak? Are your vendors using language your team can understand? If they’re not, Glenn Pasch has a few suggestions.   VIDEO TRANSCRIPT:  Hi, Glenn Pasch here with...
Glenn Pasch

Glenn Pasch on Alleviating Pain Points in Your Customer Journey

- January 27, 2020
Please join us in welcoming back Glenn Pasch, auto marketing expert and CEO of PCG Digital. Glenn and PCG Digital have worked with the likes of GM, Lithia, and Nissan....
Glenn Pasch

CBT Automotive Newscast for January 27, 2020

- January 27, 2020
Today on CBTNews.com - Monday, January 27th, 2020: Glenn Pasch on Alleviating Pain Points in Your Customer Journey Please join us in welcoming back Glenn Pasch, auto marketing expert and CEO of...
customer service

Great Customer Experience Means Consistent Customer Service

- January 2, 2020
I am Yankees fan and have been my whole life. Not just for these new “Judge & Stanton” years or even the “Jeter” years, but through the 70s and the...
week in review

CBT News Week In Review: December 20, 2019

- December 20, 2019
CBT News Week In Review for Friday, December 20th, 2019: How Dealers Can Navigate Complex Marketing Strategies in 2020 Auto retail marketing strategies are continually moving towards an omnichannel approach, equipped with...
sales process

What’s Bogging Down Your Sales Process?

- December 19, 2019
Most customers probably aren't ready to complete their car buying journey online, but they are trying to save time. On today's Tip of the Day, Glenn Pasch asks you to...


CBT News
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