Tag: direct-to-consumer
Time to Break Your Old School Phone Habits
There are two quick facts about your customers and your dealership: Fact #1: Customers are looking for a faster and better customer experience when they...
Changing your Website? Here’s What You’ll Need From Start to Sale
There’s a big issue that dealerships are running into with their websites. Consumers are visiting dealership websites, sure — but they aren’t staying on...
Customers Want to Know: Can You Answer Questions about EVs?
If it hasn’t happened already, a car with a plug will show up on your lot sooner rather than later. And, while it’s true...
Attracting Auto Technicians in a Highly Competitive Market – Don Reed, DealerPRO Training
On today’s show, we’re pleased to welcome back Don Reed, CEO of DealerPRO Training, one of the nation’s top fixed-ops training platforms for dealers. VIDEO...
Creating Excellent Employees with Employee Improvement Plans
We all know the foundation for a great Service, Parts or Body Shop department or any venture really, is great employees. But if you...
Altering the Language Being Used in Your Dealership
On this week's episode of Kain & Co., David Kain talks about the use of outdated language in the dealership and how customers may...
How Video Pre-Roll Can Complement Your Online Marketing Strategy
On this week's episode of Auto Marketing Now, Brian Pasch talks about video pre-roll and some ideas that can tweak your existing video pre-roll...
The Importance of an F&I Specialist
Nowadays, some sales managers are submitting deals to the bank directly, assuming that all they're doing is streamlining the process. On this week's episode...
7 Customer Contact Selling Points
On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick sits down with guest host Michael Roppo, President of Automotive Domain Results, to go...
