Tag: dealership operations

The automotive industry is constantly evolving, influenced by market conditions, consumer preferences, and various economic factors. The current affordability crisis is no exception, as...

Automotive retail is and always has been a complex business. Selling a car is one of the most complicated transactions out there, increasingly so...

For years, dealers have dealt with inefficiencies in their sales process, including bottlenecks in the sales department, consumer expectations, and information overload. Our guest...

If there is one thing I have learned in my 20+ years working in auto dealerships, it is that an auto dealership, at the...

Remote work has undoubtedly disrupted the workforce, with many employees working from home and eliminating in-person collaboration. While there are some companies who say...

There is no doubt that dealership operations have been impacted by the pandemic. In fact, we even saw some dealers taking a creative approach...

On today’s show, we're pleased to welcome Tracy Fred, VP of Operations, Sales and Service for Cox Automotive. She is joined alongside Wayne Pastore,...

Jim Fitzpatrick is joined by Mandi Fang and Tyler Anderson from Dealertrack DMS, at the 2020 NADA Show in Las Vegas, Nevada. Mandi is...

Are lost customers a problem or an opportunity for your dealership? Shawn Rajabi, CEO OF Total Customer Connect, answers this question and shares how...