BMW of Reading GM, Kevin Pitts, shares how he built his own AI-powered tools to transform his dealership and how others can do the same.

Building your own AI tools to power your dealership

Jason Becknell - April 29, 2026

More and more car dealers are turning to artificial intelligence to help streamline operations and customer service, but the choices can seem overwhelming. Now, some dealers are foregoing vendors and...

Inside Automotive Fixed-Ops

Autosaver Group compliance officer says resolving complaints early keeps dealers off regulators’ radar

Jaelyn Campbell - April 29, 2026

Dealerships that fail to resolve customer complaints internally are building a case against themselves, one unresolved grievance at a time. That is the core philosophy driving the compliance program at...

Safety & Compliance Compliance That Works

AI fixes the gaps that are costing you service customers

Sean Hartman - April 28, 2026

There are multiple areas where service breaks down, but most of it traces back to communication, specifically on the phone and over text, where customers are actually deciding whether to...

Fixed-Ops Publishing Partners

GM tops Q1 expectations, raises outlook on tariff refund boost

Jaelyn Campbell - April 28, 2026

On the Dash: GM beat Q1 earnings expectations and raised full-year guidance by $500 million on anticipated tariff refunds North America margins improved despite lower sales, driven by pricing strength...

Data & Analytics Articles

Tasca Automotive Group acquires Lincoln dealership in Clearwater from AutoNation

CBT News Editorial Team - April 28, 2026

Tasca Automotive Group has expanded its Florida presence with the acquisition of AutoNation Lincoln Clearwater, adding its first Lincoln franchise in the Tampa Bay market. The transaction, which closed on...

Daily Automotive News Mergers & Acquisitions Tracker

GM set to lead Q1 earnings as cost pressures and EV pullbacks weigh on Detroit automakers

GM set to lead Q1 earnings as cost pressures, EV pullbacks weigh on Detroit automakers

Jaelyn Campbell - April 28, 2026

On the Dash: GM’s steady performance may provide more consistent inventory flow and pricing stability for dealers Rising material costs and tariffs continue to pressure vehicle affordability and dealership margins ...

Forecasts & Research Articles

New-vehicle sales fall for third straight month in April

Jason Becknell - April 28, 2026

On the Dash: April new-vehicle sales are headed for a third straight monthly decline, down 5.4% from a year ago. The market is outperforming expectations despite surging gas prices and...

Market Reports Articles

New-vehicle inventory tightened in March, signaling potential price increases

Jason Becknell - April 28, 2026

On the Dash: New vehicle days supply dropped sharply in March, falling from 96 days in February to 79. Average transaction prices hit $49,275 in March, up 3.5% year-over-year. Brand-level...

Market Reports Articles

How Walser Automotive Group is building a people-first culture through inclusion, engagement

Jaelyn Campbell - April 28, 2026

Dayna Kleve, Director of Diversity, Engagement, and Foundation at Walser Automotive Group, is helping embed inclusion into the company’s culture to drive stronger employee engagement, retention, and customer experience. Kleve...

Management & Leadership Diversity in Automotive

The talent factory: How to build F&I rockstars from within

Jason Becknell - April 28, 2026

Across the country, car dealerships are increasingly facing a new problem: finding and keeping the right people on staff. As veteran employees retire and customer expectations shift, dealers are rethinking...

Training Camp F&I

dealership news

Building your own AI tools to power your dealership

Autosaver Group compliance officer says resolving complaints early keeps dealers off regulators’ radar

AI fixes the gaps that are costing you service customers

GM tops Q1 expectations, raises outlook on tariff refund boost

Tasca Automotive Group acquires Lincoln dealership in Clearwater from AutoNation

GM set to lead Q1 earnings as cost pressures, EV pullbacks weigh on Detroit automakers

New-vehicle sales fall for third straight month in April

New-vehicle inventory tightened in March, signaling potential price increases

How Walser Automotive Group is building a people-first culture through inclusion, engagement

The talent factory: How to build F&I rockstars from within

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