TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Dealership Management

Erik Qualman

Best-Selling Author Erik Qualman on How Successful People Stay Focused

- August 4, 2020
Today we welcome the leading authority on digital transformation, Mr. Erik Qualman. Erik is a bestselling author several times over, and an acclaimed motivational speaker that has given keynotes in...
loyalty

Keep Them Coming Back: 5 Ways to Build Customer Loyalty

- August 2, 2020
Customer loyalty is the foundation for any successful sales and marketing strategy at your dealership. The Pareto Principle, a widely cited stat, confirms this as it states that 80 percent...
Paragon

How Paragon Found Success by Utilizing a Frictionless Business Model – Brian Benstock

- July 29, 2020
At the start of the COVID-19 pandemic, New York City quickly became the epicenter of the virus, and the city promptly shut down for months longer than anyone anticipated. However,...
Corwin Automotive

Corwin Automotive Sees Strong Sales Despite Inventory Challenges

- July 27, 2020
  Even during the pandemic, consumers have shown that cars are still a necessity. Many dealerships are dealing with a shortage of inventory as sales outpace production. Jeff McConville, owner and...
bias

How to Suppress Bias to Improve Your Dealership’s Customer Experience – Ramon Ray

- July 22, 2020
On today’s show, we’re pleased to welcome Ramon Ray, Founder of Smart Hustle Media and The Black Education Fund, acclaimed speaker, and best-selling author of “Celebrity CEO – How Entrepreneurs Can Thrive...
Walmart

As CVS and Walmart Make Masks Mandatory, Should Dealers Follow Suit?

- July 20, 2020
Effective July 20th, CVS Health will require that all customers wear face masks while shopping in their stores nationwide. Walmart has also announced that all their shoppers in the United...
dealers

3 Similarities Among Successful Dealers in Today’s Market – Randy Kobat

- July 20, 2020
The last 100 days have felt like quite a year. The car business effectively shut down in March, however as of May, some dealers are seeing record numbers of used...
Dave Anderson

Dave Anderson on Setting Up a Newly Promoted Manager for Success

- July 17, 2020
This week, one of our viewers sent in the question: We've been busy, and I need another manager. What's the best way to help someone I'm promoting, who's never managed...
culture

Could Your Dealership Use a Culture Tune-Up to be More Effective?

- July 16, 2020
The type of culture your organization demonstrates every day - behaviors, actions, decisions - has an impact on employee motivation, customer satisfaction, productivity, performance, and retention. Companies have a culture, whether...
Mario Murgado

Dealer Mario Murgado Discusses Pandemic Challenges and Silver Linings

- July 16, 2020
Keeping continuity within a dealership has possibly never been more difficult. Personnel decisions can make or break the opportunity for substantial growth. For Mario Murgado, President and CEO of Murgado...


CBT News
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