Gender equity still a concern in auto industry
March 24, 2021 is the National Equal Pay Day in the US, highlighting the discrepancies in earnings between men and women who perform the same roles. In the automotive industry,...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Dealership Management
Asking better questions equals better leadership
Developing the skill of asking high-quality questions derives from being genuinely curious in what the other person is saying. The more engaged you are in the conversation and the better...
Getting new hires productive on the sales floor in today’s climate
The annual turnover rate among sales staff is excruciatingly high in the US with around 80% of sales staff to leave every year, according to the 2019 Cox Automotive Dealership...
How automotive dealers can have a flourishing business model – Gay Hendricks, best-selling author of ‘The Big Leap’
Everyone is seeking to live life to its fullest potential. However, not everyone has a clear path on how to accomplish this daunting task. Today on CBT News, Gay Hendricks...
How active listening leads to increased engagement
If your natural instinct is to provide advice or an immediate solution to a problem, then you could unintentionally be doing more harm than good. The Harvard Business Review did...
Auto retail veteran Jim Ziegler discusses how industry reinvention and innovation will continue in 2021
The buzzword for the past several years n the automotive industry has been digital retailing. However, over the past 12 months of the Coronavirus outbreak, digital retailing has become the...
3 practical steps leaders can take to support their employees during these uncertain times – Dr. Paul White
The COVID pandemic has lasted longer than many of us have expected. So what can leaders and managers do to encourage and support their teams? On today’s show, we’re pleased...
Coaching vs. training – how to help struggling F&I staff
When your dealership is faced with an F&I manager that is underperforming in PVR and CSI scores, what do you do? Do you just get frustrated and start cleaning house? Do you...
CDK Global’s Kathy Gilbert discusses advocating for minority dealers and helping them achieve their goals
As dealers prepare for the 2021 NADA virtual show, we're joined by Kathy Gilbert, Senior Director of Minority Dealers & Women Retail at CDK Global. CDK Global has been serving the...
A pandemic silver lining: the return of telephone
In a year where the pandemic brought the economy to its knees, dealers were forced into survival mode. Many dealers implemented strategies to stay afloat as the unimagined crisis struck,...
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