TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Dealership Management

auto dealers

WardsAuto: Auto Dealers Who Master New Rules Will Win

- May 19, 2017
The auto industry works hard to understand consumers, including why, where, when and how they shop. The problem is consumers keep changing the rules. Today, multi-device, multi-touch shoppers are relying on...
training

Inspect What You Expect

- May 19, 2017
Becky invites Noel Walsh, CEO of NW&A Sales Training, back on the show to go over how you can be sure that your team is implementing what they learned after...
Steve Hall

Why Valuing Every Stakeholder Impacts Your Dealership – Steve Hall, Automotive CX Summit Speaker

- May 19, 2017
Stakeholders in a company aren't just those who invest in the stock of the brand you sell, but it's also those who invest in your dealership in other ways like...
millennials

5 Ways to Nail Corporate Culture to Attract and Retain Millennials

- May 18, 2017
You're only as strong as the team that supports you. And many of today's corporate teams are made up of Millennials. When it comes to recruiting and retaining Millennials, there are...
Frank Farrera

Making the Most of Your Service Drive – Interview with Frank Ferrara, Automotive CX Summit Speaker

- May 17, 2017
  CBT's Jim Fitzpatrick sits down with Frank Ferrara, Former Executive VP of Customer Satisfaction at Hyundai Motor America, to discuss Frank's upcoming talk at the Automotive CX Summit. Frank's talk...
sales managers

5 Tips for First Time Sales Managers

- May 17, 2017
You were just promoted for the first time to sales manager. Congrats! The path for most sales managers, typically bag carrying sales reps themselves once, is to come up through...
leader

How to Be a Great Leader That Everyone Wants to Follow

- May 16, 2017
They say that good leaders are born, not made. But no matter how great a leader we think we are, we can all stand to foster and improve our leadership and...
Stacey Ellis Hodges

The Keys to a Successful Family Business – Stacey Ellis Hodges, Vice President of Ellis Auto Group

- May 16, 2017
  Since 1971 the Jim Ellis Automotive Group has brought its customers and community the best their family has had to offer. Now enlisting help across 3 generations, Jim Ellis has...
Galpin Motors

Galpin Motors’ formula for success starts with founding principles – Brian Allen, Group Director and Automotive CX Summit Speaker

- May 15, 2017
  At almost 90 years old, Bert Boeckmann still shows up for work at Galpin Motors in Van Nuys, California six days a week. He started with Galpin in 1953 and...
sales team

3 Strategies for Getting the Most Out of Your Sales Team

- May 15, 2017
If you need help managing your sales staff better, here are three strategies I've used that never fail to boost results. Strategy #1: Proper Investment. In most businesses, the investment in salespeople...


CBT News
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