On this week's episode of Straight Talk, join David as he goes over one of the most critical things to avoid when selling cars: the use of pressure questions to...
Do you know the best part about Saturday morning? It's your best chance to make a big difference in your next paycheck. Get fired up with David Lewis on this...
On this week's Service Tip of the Week, David Lewis explains how keeping two cabin air filters (one clean, one dirty) at your desk can generate profit.
David gives you permission to say something sarcastic to those arrogant and cocky customers, especially when the customer throws out an unrealistic offer.
When you sell a customer some sort of package or maintenance, David says to make sure you do this one thing...in order to keep the customer coming back.
One area that makes a service department successful is being able to understand the customer. David explains why on today's Service Tip of the Day brought to you by Revolution...