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dealership online reviews

How to grow your dealership’s online reviews and reputation

It's no secret that online reviews are essential for businesses, which goes double for auto dealerships. With so much competition, it's crucial to have...

How to improve online reviews for your car dealership

Competing in the digital age can feel like an insurmountable challenge for car dealerships that don’t have a solid plan for boosting reviews.  The last...
customer retention

How to foster outstanding customer retention at your dealership – Paul...

Car dealers have learned now, more than ever, about the importance of customer retention within their dealerships. Today on Inside Automotive, we're joined by...

Are high prices prompting bad customer reviews?

If you speak with a local Southern California Audi salesperson, he'll tell you that the cars they have are selling at list price. And...

Jonathan Dawson on how car dealers can create more value for...

Sellchology, a term coined by sales trainer Jonathan Dawson, is the philosophy of selling through psychology. In today’s digital environment it is critical for...
online reviews

4 steps to successfully manage online reviews – Erica Danford,

The customer review is powerful for a dealership and it’s reputation, so how can you better manage and make online reviews work for you?...

Do You Have A Yelp Problem?

How a customer perceives your business is vital to the dealer’s everyday operations. It’s important because customers will be sure to research your business...
video testimonials

Pros and Cons of Video Testimonials

Customer reviews are more important than ever in this age of digital marketing. Most of your clients will have researched your dealership before stepping...

CBT News – November 12, 2015

On today's show: Why one GM believes negative reviews can be a blessing in disguise Do you have a plan for vendors who show up unannounced? ...

CBT News – March 26, 2015

On today's show: - DealerRater CEO Gary Tucker discusses how your dealership can earn customer reviews as he continues his four-part interview series - Daily Tune-up...