TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%
TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%
TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%


customer relationships

CRM

5 CRM missed opportunities dealers can fix today

- August 11, 2022
Customer-relationship management software helps you do all sorts of things, such as targeted marketing, lead nurturing, tracking employee performance and maintaining customer relationships after a sale and/or service.  It’s a powerful...
Matt Easton referrals

The simple 2-step process for more high-quality referrals

- April 12, 2022
Word-of-mouth marketing is a powerful tool that can reach many potential consumers. So, what strategy are you using to get referrals for your business? Today on Inside Automotive, we’re pleased...

How to completely crush your sales goals this year – Matt Easton | Easton University

- February 4, 2022
On the heels of an unpredictable, yet robust and profitable year for many, car dealers are starting to incorporate unique strategies to close more deals. Whether you’re a manager or...
loyalty marketing program

Why your dealership needs a loyalty marketing program

- October 21, 2021
On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, talks about the strategy your dealership desperately needs, which is a loyalty marketing program. It's one that...
Cooper

Lexus dealer Peter Cooper on the future of OEM ad associations

- October 20, 2021
Many dealers have dialed back their marketing efforts as we continue to deal with shortages and high profits in the industry. On today’s show, we’re discussing OEM ad associations and...

How Your Service Advisors Can Build Better Relationships and Gain Customer Loyalty – Sally Whitesell

- June 28, 2018
CBT News' own Jim Fitzpatrick had the opportunity to speak with Sally Whitesell, Founder and CEO of SW Service Solutions, to talk about some of the best ways your service...
employees

Keeping Great Employees Engaged

- May 9, 2018
For any company, losing employees you like can be hard to deal with in and of itself, but losing those who are high producers and great contributors to your success...
loyalty

Are you winning the loyalty battle?

- June 9, 2017
It's a competitive market out there... One that we haven't seen in a long time. That means the loyalty aspect of the car buying process is critical, especially when your...
customer relationships

Four Ways To Build Lasting Customer Relationships

- June 5, 2017
Entrepreneurs can be a bit like Casanova: always romancing new customers, and sometimes going to complicated and intricate lengths to draw them in. But that’s what entrepreneurs are supposed to...
newscast

Should there be concern over subprime loans? | Four Ways To Build Lasting Customer Relationships | 3 Reasons Why There’s a Shortage in Auto Mechanics | Transparency as a competitive advantage: Is it time to change?

- June 5, 2017
On today's CBT Newscast for Monday, June 5th, 2017: Should there be concern over subprime loans? Scott Adams, President of Adams Automotive Group in Kansas City, told CNBC's Power Lunch that he's...


CBT News
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