TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Customer Experience

Strategize How To Get The Most Out Of Automotive Conference Attendance

- May 1, 2015
Great ideas don’t get magically implemented. Pick your sessions carefully, and plan how to push through the best suggestions. BY GLENN PASCH Each month, car dealers are bombarded with promotions for...
Sales & Marketing Auto News
New Customer Experience

Banking on a New Customer Experience

- May 1, 2015
Bernie Moreno, founder and president of the Bernie Moreno Companies, draws upon his days with Saturn Corp., to build Ohio’s largest luxury auto group. BY CAROL WHITE When Saturn was founded...
Daily Automotive News Sales & Marketing
Women Visit More Dealerships

Why Do Women Visit More Dealerships Than Men?

- April 1, 2015
How to convert extra visits into dollars for your dealership. BY ANNE FLEMING Women visit 30 percent more dealerships than men prior to buying a car, according to a Women-Drivers.com study....
Daily Automotive News Sales & Marketing
Creativity Sells Cars

Creativity Sells Cars

- March 9, 2015
Employee satisfaction lies at the core of Continental Automotive Groups success. BY CAROL WHITE Unlike a lot of second-generation dealers, Will Hardeman and his sister Genny Hardeman had other intentions than...
Sales & Marketing Auto News
Customer Service Health

It’s Time For a Customer Service Health Checkup

- February 19, 2015
Now is the time to let the past go, focus on what you can control and create an exceptional 2015 for your staff and customers. BY GLENN PASCH After a month...
Sales & Marketing Fixed-Ops
Retention

REAL Success – R is For Retention

- February 1, 2015
If you want to increase customer retention in your dealership, focus on communicating with them to form a connection. BY BRENDA STANG Customers don’t care about you until they feel that...
Sales & Marketing Daily Automotive News
CBT News Placeholder

Transforming the Customer Experience in the Service Drive

- January 9, 2015
2014 was a big year for AutoPoint, and Managing Director Rich Holland says the company is on track for an even bigger 2015. BY CAROL WHITE AutoPoint, a company recognized as...
Sales & Marketing Fixed-Ops

Latest Articles
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