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communication

Is there a growing customer communication problem?

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What happens when someone calls your dealership for a service appointment, new car question, or general dealership question? Do they have to leave a...
inventory

Navigating auto sales during persistent inventory shortages — David Kain

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Inventory shortages are impacting almost all auto retail professionals, especially salespeople. So, what can car dealers do about it? Today on Inside Automotive, we’re...
communications

The role diversity plays in your dealership’s customer communications

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Welcome back to Diversity in Automotive brought to you by TrueCar and CarNow. As you look across your customer base, there are several moving...