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Alan Weiss on leading fearlessly through a global pandemic

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Dealership leaders are always looking to get the most out of their teams. They are constantly looking for ways in which sales and service...
F&I

Four F&I tips to prepare for uncertain times ahead

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We are over five months into the COVID-19 and it seems that it’s not done with us yet. As the car industry has been...
Goodyear

CBT Automotive Newscast: August 21, 2020

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Today's Featured Interview: Turning Around the Poor Performer - Dave Anderson, LearnToLead The mental aspect of sales can weigh heavily on sales teams in dealerships across...
Gary Barbera

PA Dealer Gary Barbera on Dealership Recovery, Culture, & Philanthropy

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Dealers across the nation have dealt with highs, lows, and various other changes in their daily operations since the start of the pandemic. It...
Ellena Woodhams

How Ellena Woodhams Stepped Up the COVID Response Across her Family’s...

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Up until the COVID-19 virus hit the state of California this past March, Ellena Woodhams' job as the compliance and outreach director for Stevens...
Jim Appleton

What the Future Holds for New Jersey Dealers – Jim Appleton,...

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When we last spoke to NJ CAR president Jim Appleton in April, New Jersey was in the midst of the COVID-19 shutdown. All vehicle...
customers

Tips for Retaining Customers Amid the COVID-19 Pandemic

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There is no doubt in anyone’s mind that the COVID-19 pandemic has greatly impacted businesses and consumers in a way most people would have...
Sean Gardner

Sean Gardner on Converting Both Digital Leads and Unsold Customers

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In light of the COVID-19 pandemic, there are more digital opportunities for dealers and customers than ever before. Car buyers want to get as...
de blasio

Brian Benstock Calls De Blasio’s Remarks on Autos, ‘completely irresponsible’

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Last Thursday evening, New York City mayor Bill de Blasio made some controversial statements in a press conference regarding whether New Yorkers should purchase...
Texas Auto Dealers Association

Leading the Nation in PPP Loans, Texas Dealers Rely Heavily on...

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Texas has been undoubtably one of the hardest hit states for the continued spread of the coronavirus. As some areas of the country have...