With all the talk about margins shrinking from new car sales, your dealership should be focusing strongly on compliance this year. "It can certainly add up," says Max Zanan, Founder...
A New York dealership was fined almost $300,000 for various deceptive tactics against customers. One may think that this would scare most dealers into straightening up their act, but surprisingly...
On today's CBT Newscast for Wednesday, August 23rd, 2017:
Two big mistakes you might be making when it comes to compliance
A New York dealership was fined almost $300,000 for various deceptive...
In November 2016, the Federal Trade Commission introduced changes to its Used Car Rule that affect auto dealers selling used vehicles. If your business belongs to this group, it’s important that...
And This Time it’s a Game Changer
By: Jim Ragonda
Back in January of 2014, I wrote in my article The FTC Strikes Again – You Ain’t Seen Nothing Yet that “although...
Let’s face it – service customers can be really hard to please sometimes. Despite the best efforts of dedicated dealership fixed-ops professionals, auto repair-related issues are traditionally among the most...
How Partnerships with dealerships bring added benifits
By:Â Russ Chandler
Most, if not all dealerships have different providers that they work with to ensure things run smoothly. There are tons of useful providers...
Dealership Defensive Game Plan
Make compliance your friend
By: Jim Radgona
In many dealerships, the thought of putting together a compliance program is similar to contemplating a diet and exercise regimen: you know...
The people have spoken - data breaches
Listen up, the people have spoken when it comes to the security of a dealership. In a new survey conducted by Total Dealer Compliance,...
Dealership Defensive Game Plan
By: Jim Radogna
In many dealerships, the thought of putting together a compliance program is similar to contemplating a diet and exercise regimen: you know it’s something you...