TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


CBT News

Learn how Gubagoo has mastered the art of streamlining your dealership's sales processes by focusing on deals instead of leads.

Why you should work deals, not leads

- January 31, 2024
Conventionally, a vehicle sale kicks off with a lead, which ideally transitions into a deal. This may seem straightforward, but in reality, it's far from it. The pursuit of most...
Discover key insights into incorporating battery storage for your dealership’s sustainable energy storage. 

How automotive dealerships can save money with battery energy storage

- January 26, 2024
Automotive dealerships must prioritize upgrading their electric infrastructure to support the anticipated increase in electric vehicle (EV) sales, projected to reach 2.5 million per year in 2028. The U.S. federal...
In automotive, we rely on the CSI score to give us feedback – and the telephone experience is a high priority on that survey.

How a telephone system can increase your CSI score

- January 25, 2024
Customer Experience (CX) is created every time a customer engages with your dealership from car shopping research to ongoing service and repair work. It’s not a surprise, therefore, that CX...
CEO Brad Title envisions Gubagoo playing a significant role in the future of automotive retail by offering holistic and integrated solutions.

Merging online car shopping and in-store experiences with enhanced data tools — Brad Title | Gubagoo

- January 24, 2024
In today's world of instant connectivity, the lines between physical dealerships and digital spaces, for leads and sales, are increasingly blurred. And for the last few years, dealers have been...
With Vroom bowing out of the used car business, other digital car retailers are likely to see a new wave of uncertainty take hold.

Exclusive: auto industry veteran Marc Cannon on Vroom’s exit from online used car operations

- January 23, 2024
Online used car retailer Vroom is shutting down its digital retail business following a struggle to raise funds in an increasingly competitive environment. Joining us today on CBT Now to...
The UAW's goal is to secure pensions and healthcare for all 146,000 auto workers. But, it remains unfulfilled.

UAW Chief Fain demands government pension support, declines to endorse Biden

- January 23, 2024
Shawn Fain, President of the United Auto Workers (UAW), called for the government to ensure pension security for workers if corporations don't pay won't for them. The comments were made at...
Prior to joining TotalCX, Ammar held the role of Principal Technical Product Manager at Nuance Communications (a Microsoft Company).

TotalCX hires Ammar Zuriki as the new Chief Technology Officer

- January 22, 2024
HOUSTON – January 18, 2024 – TotalCX, the leading provider of AI-driven customer experience management solutions, is expanding its senior leadership team and hiring Ammar Zuriki as Chief Technology Officer....
Whether on their TV, computer, or mobile device, viewers can now watch auto industry experts live at the 2024 NADA Show with CBT News.

CBT News broadcasting live from 2024 NADA Show

- January 22, 2024
ATLANTA, Georgia (January 22, 2023) — CBT News, the auto dealer community’s No. 1 resource for industry insights and news coverage, is excited to announce it will be broadcasting live...
Dealers have dealt with inefficiencies in their sales process for years, including bottlenecks in the sales department and changing consumer behaviors.

Utilizing technology to reduce pain points in your dealership’s sales process — Joe St. John | AutoFi

- January 18, 2024
For years, dealers have dealt with inefficiencies in their sales process, including bottlenecks in the sales department, consumer expectations, and information overload. Our guest today knows these problems all too...
Breaking down communication silos between departments in your dealership can lead to increased collaboration, better decision-making, and improved productivity.

How to break down communication silos between departments in the dealership

- January 16, 2024
In a dealership, effective communication between departments is crucial for success. However, communication silos can impede collaboration and hinder productivity. By breaking down these barriers, dealerships can foster innovation, improve...


CBT News
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