It’s time to mystery shop your dealership’s online car buying process
While you may use mystery shopping to assess your dealership’s in-person sales, do you take the same measures for online car buying? Failing to do so could be costing you...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
CBT News
Multi-point inspections: Bridging the gap between vehicle owners and technicians
The multi-point inspection process, which has been around for over 100 years, has one central purpose: to sell additional maintenance services. Period. Granted, there are many secondary reasons to do...
Higher PVR starts with earlier online presence for F&I
Dealerships who resisted the call in the past to start investing heavily into their online presence were finally forced to embrace this shift during the pandemic. Many only had sales...
5 consumer behavior models that can influence the car buying process
Think about the last time you purchased something. It could be food from the grocery store or a new phone, but your motives and needs are likely driving your decision....
UAW demands challenge Detroit’s Big 3 — Is there balance between pay and productivity?
Welcome to another edition of The Future of Automotive, with Steve Greenfield, Founder and CEO of Automotive Ventures, where I put recent automotive and mobility news items into context in...
Beyond autonomous driving: Exploring cutting-edge technologies reshaping the automotive landscape
Remember the days when your phone could only call others? In 2023, phones have computing power that rivals computers used in the Apollo 11 mission. It's looking as if cars...
From overwhelmed to aligned action: Empowering service advisors for success
Over the last three years, dealerships have had to rely on service to bring in more profit than ever. And service advisors play a crucial role in bridging the gap...
Unleashing the power within: innovative strategies for creating an engaged workforce
There’s good and bad news when it comes to dealership employee engagement. According to Cox Automotive’s The State of Dealership Staffing report, released in 2021, 67% of dealers said motivating...
Vehicle sales are cooling off. Is this ad platform the solution?
In the ever-evolving landscape of automotive sales, dealers constantly seek innovative ways to reverse sales slumps and attract potential buyers. And it’s no secret that vehicle sales have leveled out...
National Right to Work Foundation issues legal notice to employees of Big Three automakers as UAW strike looms
The National Right to Work Legal Defense Foundation has released a legal notice to thousands of autoworkers who may be impacted if United Auto Workers (UAW) union officials issue a...
Latest Articles
