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While managers set broad goals for their department, mentors takes a personalized approach by tailoring opportunities to each employee.

The mentorship mindset: how effective leaders nurture the growth of their...

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For dealership managers and executives, getting top talent in place is only half the battle for driving sales and boosting profits. Sharp leaders realize...
Jeff Salier, general manager at Puente Hills Subaru, joins CBT News to discuss his automotive career after becoming a 40 Under 40 honoree.

40 Under 40 Honoree: Jeff Salier | Puente Hills Subaru

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Jeff Salier, general manager of Puente Hills Subaru, is a seasoned automotive professional with a prosperous 18-year career in the car industry. Joining the...

Should you trust AI with your digital ad dollars?

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Artificial intelligence has a variety of uses in the automotive industry. While many dealerships use artificial intelligence in the marketing and customer service capacity...
Colin Carrasquillo, digital marketing director at Nielsen Automotive Group, joins CBT News to discuss his newly acquired 40 Under 40 award.

40 Under 40 Honoree: Colin Carrasquillo | Nielsen Automotive Group

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Colin Carrasquillo, digital marketing director at Nielsen Automotive Group and frequent CBT News contributor, was first introduced to the car business after landing one...
From airfields to auto shops and beyond: discovering alternative pathways for finding service technicians in the retail automotive industry.

Hiring auto technicians: exploring alternative industries to recruit from

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Finding the right automotive technicians for your dealership can be challenging, especially when the pool of traditional candidates seems to have dried up. Yet,...
service advisor

5 focused strategies to bring a wayward service advisor back in...

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In the automotive realm, the salespeople are superstars, capable of selling big-ticket items. In most dealerships, however, the service advisor is responsible for generating...
Cross training can provide benefits for both departments, including empathy, better deals and stronger hiring.

3 reasons why it’s important to cross train sales & F&I

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Cross training in any business setting is always looked at as an important part of helping the entire team not only understand more about...
ambassadors

5 ways to turn customers into ambassadors for your dealership

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What is more powerful than well-drafted ad copy, video content, or a social media post about your dealership's discounts? You may be surprised to...
E­mployee motivation is crucial when steering your team toward the­ir goals in the bustling e­nvironment of a car dealership.

Ignite and sustain employee motivation to gain a competitive edge

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In the dynamic and compe­titive world of car dealerships, e­mployee motivation serve­s as the driving force behind achie­ving success. For managers, your pivotal role...
David Blount, 40 Under 40 recipient and brand specialist at Mills Automotive Group, joins CBT News to discuss his retail automotive career.

40 Under 40 Honoree: David Blount | Mills Automotive Group

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David Blount, brand specialist at Mills Automotive Group, found his calling in the car business later in life than others, leaving the maritime industry...