The holiday season is a great time to win over customers in any industry. Shep Hyken, a customer service and experience expert, goes over everything you need to know about...
For over a decade, Tesla has become synonymous with the EV market. Its early entrance into EV manufacturing, innovation, and direct-to-consumer model disrupted the automotive industry and has put automakers...
Your dealership's goal is to get customers through the door and behind the wheel of a new car. But how do you go about doing that?
Many factors go into effective...
Inside Automotive
What companies need to know about the holiday shopper- Shep Hyken
This holiday season is a great time to win over customers in retail. On today’s show we’re pleased to...
Apple officials are struggling with the reality that the company's initial aim for a fully driverless vehicle by 2025 is not attainable given existing technology. As a result, 2026 is...
Anyone selling cars knows a sale is only the beginning of a relationship with a customer. And your dealership should be providing continuing education on this vital skill because research...
The automotive industry first encountered severe difficulties as a result of the 2020 pandemic's ramifications. Jessica Caldwell, executive director of industry insights at Edmunds, joins us on today's CBT Now...
What does the future hold for electric vehicles? BloombergNEF's Electric Vehicle Outlook 2022 paints an optimistic picture with its projection that electric vehicle sales will triple by 2025. Their latest...
CBT Now
Edmunds Jessica Caldwell, shares the auto trends that are shifting into 2023
Joining us on CBT Now is Jessica Caldwell, Edmunds’ Executive Director of Industry Insights to discuss year-end market...
The National Highway Traffic Safety Administration (NHTSA) in the United States said it will begin new safety investigations for 1.72 million Honda cars, 230,000 Jeeps, and 390,077 Ram trucks on...