TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto Retail

Sales Effectiveness Report

Sales Effectiveness Report, Lead Follow-Up in the Automotive Industry

- April 20, 2017
How good are dealers when it comes to customer lead follow-up?   In a recent study from Conversica, they divided the effectiveness of customer lead follow-up in four categories: promptness, personalization,...
voicemail

The Power of Voicemail

- April 19, 2017
Are your voicemails generic? Don’t underestimate the importance of voicemail in your arsenal of tools. Show your customers you care with this advice from David Kain.
trade

Tips for: “What do you think my trade is worth?”

- April 17, 2017
  On this week’s edition of Straight Talk, David Lewis discusses how you should respond to the question “what do you think my trade is worth?” and how to avoid making...

Is your sales process customer-centric or dealer-centric?

- April 17, 2017
Is your sales process customer-centric or dealer-centric?  Have you built a process that is designed to engage your dealership the way customers want to? Answers to these questions and more...
Peter Leto

Google’s VP of Automotive talks about online shopping trends

- March 13, 2017
Peter Leto, head of Auto Retail with Google Automotive answers the question, How are you taking your dealership to customers?
David Lewis Tips

David Lewis: Some customers don’t like it when salespeople do this in front of them.

- March 7, 2017
David Lewis: Some customers don't like it when salespeople do this in front of them.
David Lewis
Alan Ram

Alan Ram: Are you in control of your conversations with customers?

- March 6, 2017
Alan Ram: Are you in control of your conversations with customers?  
Ryan Williams

5 Ways to Keep the Business of CPO Customers

- March 6, 2017
You Got their CPO Business, Now Keep Them: Here’s 5 Ways! You want to retain every buyer to whom you sell a certified pre-owned (CPO) vehicle to this year – and not...
Advent of Micro-Moments

The Advent of Micro-Moments: Ensuring You’re Ahead of the Game

- March 6, 2017
“Some folks might think that the phrase “micro-moments” is just some buzzword that’ll fade into the background, but that isn’t the case at all.” Micro-moments are becoming a crucial part of...


CBT News
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