TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto Retail

hiring

Reduce Sales Manager Turnover with These Hiring Strategies – Brian Finnegan, Advanced Dealer Concepts

- July 1, 2019
On today's show, we discuss the pitfalls of high sales manager turnover, and the strategies dealers can use for better hiring with Brian Finnegan, president of Advanced Dealer Concepts and...
connect with customers

Are You Getting the Message? Connect With Consumers the Way They Want

- June 28, 2019
In today’s mobile-driven society, consumers have an array of different channels at their fingertips to reach out to businesses and providers. Most people think of these common options: 1-800 number...
data

How to Protect Your Customer’s Personal Data Against Security Breaches in the Digital Age – Pete MacInnis, eLend Solutions

- June 27, 2019
 Pete MacInnis, founder, and CEO of eLend Solutions joins CBT News to talk about digital retailing, and the changes it has caused from the traditional world of customer information. Pete...
customer experience

Four Lessons Auto Retail Can Take Away from Other Industries

- June 27, 2019
The automotive industry has evolved in ways we never would have thought possible even a decade ago. From the emergence of autonomous vehicles to the growing popularity of ridesharing, auto...
authenticity

How to Bring Authenticity to Automotive Retail Selling

- June 25, 2019
We live in a world where it is extremely hard to pretend to be something you’re not. Social media and constant digital interconnectivity have put our lives out in front...
hailer service

Hyundai Dealers that Subscribe to CDK Hailer Service to Offer Lyft Rides for Service Customers

- June 25, 2019
FOUNTAIN VALLEY, Calif., June 25, 2019 – In the next several months, Hyundai dealers across the country that subscribe to Hailer service through CDK Global, Inc. (Nasdaq: CDK) can give millions of owners easy access...
sales goals

A Constructive Approach to Missed Sales Goals

- June 24, 2019
There’s no way of getting around it: as a manager, there will be unpleasant situations that you personally have to deal with. As much as everyone wants to be the...
T.O.

The POWER of the T.O.

- June 24, 2019
New and used car sales departments everywhere live and die by the “T.O.” A “T.O.” or “Turn Over” is a strategy employed in sales processes universally, to present a prospect...
penny perfect payments

How Dealers Can Avoid the Friction Caused by Penny Perfect Payments – Pete MacInnis, eLend Solutions

- June 20, 2019
Pete MacInnis, Founder, and CEO of eLend Solutions returns to CBT News to discuss more topics on digital retailing and the disconnect that dealers often find with "penny perfect payments". Pete says...
F&I

F&I: Refining Your Best Practices, Menu Selling, and Current Trends – Becky Chernek, F&I Trainer

- June 19, 2019
Internal employee meetings are necessary for every business, and the dealership is no exception. And while there might be plenty of sessions for sales and service, when was the last...


CBT News
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