Every car shopping journey has its highs and lows. On the positive side, it’s fun to do test drives and it’s exhilarating to drive off the lot in a new...
There are multiple areas where service breaks down, but most of it traces back to communication, specifically on the phone and over text, where customers are actually deciding whether to...
For decades, automotive advertising has operated within a familiar structure: National campaigns led by original equipment manufacturers (OEMs), regional marketing managed by dealer associations, and hyper-local promotions executed by individual dealerships. This framework, known as tier 1, tier...
The industry still confuses training with development
Nearly every company that supports dealership F&I departments claims to offer training and development. In practice, those two terms are often used interchangeably, even...
After four consecutive years of growth, SAAR is projected to decline by 2% in 2026.1 For many dealers, that number is adding fuel to an already anxious market. And for some,...
The autonomous vehicle industry has spent the last decade racing to solve one problem: replacing the human behind the wheel. Billions of dollars have gone into sensors, simulations, and AI...
For years, automotive marketing has operated a clear structural hierarchy.
Enterprise brands and large agencies controlled advanced buying infrastructure, including centralized programmatic platforms, identity resolution systems, cross-channel optimization tools, and...
As new-vehicle margins continue to shrink and competition intensifies, automotive retailers are under growing pressure to protect profitability. As a result, optimizing fixed operations has become a key factor in...
In today’s competitive landscape, a seamless, data-informed sales cycle is essential for dealerships navigating rising affordability pressures, shifting fuel type demands, and tighter profit margins.
Advanced analytics give dealers a clear advantage by revealing where...
AI has the potential to transform the industry, but businesses are concerned that we are in yet another hype cycle. That’s why Pinewood.AI wanted to hear from an independent expert,...