Shopping is not buying: Why your website needs to become a 24/7 sales channel
How many cars did you not sell last night? Not leads. Not VDPs. Vehicles that were on your site after hours, with buyers ready to move forward, but your website...
TSLA379.7801.73%
GM88.690-0.96%
F12.271-0.0987%
RIVN13.700-0.31%
CYD20.620-0.04%
HMC34.880-0.96%
TM214.780-3.73001%
CVNA73.020-3.235%
PAG213.4400.65%
LAD305.820-4.98%
AN184.140-1.92%
GPI264.180-4.28%
ABG206.380-3.84%
SAH62.220-0.93%
TSLA379.7801.73%
GM88.690-0.96%
F12.271-0.0987%
RIVN13.700-0.31%
CYD20.620-0.04%
HMC34.880-0.96%
TM214.780-3.73001%
CVNA73.020-3.235%
PAG213.4400.65%
LAD305.820-4.98%
AN184.140-1.92%
GPI264.180-4.28%
ABG206.380-3.84%
SAH62.220-0.93%
TSLA379.7801.73%
GM88.690-0.96%
F12.271-0.0987%
RIVN13.700-0.31%
CYD20.620-0.04%
HMC34.880-0.96%
TM214.780-3.73001%
CVNA73.020-3.235%
PAG213.4400.65%
LAD305.820-4.98%
AN184.140-1.92%
GPI264.180-4.28%
ABG206.380-3.84%
SAH62.220-0.93%
Publishing Partners
The rise of the ‘advisor’ dealer: Driving profitability through budget transparency
The auto industry has long defined affordability through familiar metrics: vehicle price, interest rate and monthly payments. While those factors remain important, they no longer tell the full story of...
Build a more predictable used inventory pipeline
Summary:
Dealers often have more used-vehicle acquisition opportunities than they realize.
Ownership creates access, but the Cox Automotive Fixed Ops and Ownership Study shows a gap between customer service intent...
8 habits of highly successful service advisors
Fixed Operations has become one of the most important—and most underleveraged—opportunities for dealerships looking to drive profitable growth, improve retention, and combat increasing margin pressure. Today's service advisor plays a...
Dealers have a choice: Keep fighting alone, or start winning together
For years, dealers have been handed the same script. Margins shrink. Expenses climb. OEM demands grow. Compliance costs balloon. Technology gets more expensive every single year. Meanwhile, the lenders, vendors,...
From Spam Likely to Connected: 8 Strategies to Protect Your Phone Lines from the Spam Problem Draining Automotive Revenue
Most dealers have no idea how much the spam problem is costing them. This guide breaks down exactly what's happening, and what to do about it, with real data from...
Car Buying Journey Study: Turn shopper insight into faster deals
Data from the latest Cox Automotive Car Buyer Journey Study shows a clear shift: satisfaction is at an all-time high, and buyers are moving through the process more efficiently.
Shoppers complete...
Modern marketing isn’t about more tools, It’s about a seamless experience
The way people shop for vehicles has changed significantly and marketing needs to change with it.
Today’s car buyers don’t start their journey on just one website or fill out one...
Why inventory, service, and sales can’t operate as separate experiences anymore
For decades, dealerships have been organized around departments. Sales focused on inventory and deals. Service focused on repair orders and retention. Marketing worked within its own systems to drive traffic...
As the auto-buyer journey becomes more fragmented, dealers need daily insight into lost leads
New research from Urban Science and The Harris Poll shows confidence in the role of the traditional car dealership model is on the rise. Each year, the 2026 Urban Science...
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