The Dead Deal File
On this week's episode of F&I Today, Becky Chernek explains why dead deals must be dealt with properly in order to prevent problems down the road.
TSLA440.3606.77%
GM84.1204.33%
F15.8800.56%
RIVN14.7000.31%
CYD59.7100.67%
HMC26.8800.46%
TM190.1100.02%
CVNA73.0002.85%
PAG169.0102.42%
LAD292.6309.58%
AN194.9403.18%
GPI331.7002.07%
ABG193.9603.94%
SAH83.5804.89%
TSLA440.3606.77%
GM84.1204.33%
F15.8800.56%
RIVN14.7000.31%
CYD59.7100.67%
HMC26.8800.46%
TM190.1100.02%
CVNA73.0002.85%
PAG169.0102.42%
LAD292.6309.58%
AN194.9403.18%
GPI331.7002.07%
ABG193.9603.94%
SAH83.5804.89%
TSLA440.3606.77%
GM84.1204.33%
F15.8800.56%
RIVN14.7000.31%
CYD59.7100.67%
HMC26.8800.46%
TM190.1100.02%
CVNA73.0002.85%
PAG169.0102.42%
LAD292.6309.58%
AN194.9403.18%
GPI331.7002.07%
ABG193.9603.94%
SAH83.5804.89%
Shows
Introducing the Customer to your Service Department
If a customer takes a liking to both the car they are looking at buying and the salesperson that's helping them, it may be a good idea to introduce them...
One-Price Selling & Enhancing the Digital Road to Sales
On this week's episode of Progressive Retail, Cory Mosley invites Ephraim Barcelo, General Manager at John Elway's Crown Toyota, to talk about one price selling and how you can enhance...
Co-Navigating With Your Customers
On this week's episode of Kain & Company, David talks about how co-navigating can help build trust and clarity with your customers.
Outcome-Based Management
On today’s episode of On the Mark, Mark Tewart explains outcome based management and the four pillars that affect this outcome; profit, productivity, customer service, and retention.
Follow-Up Calls
On this week's episode of the Tom Stuker Show, Tom goes over the 3-day follow-up call as well as pre/post-CSI scripts and pre/post-service scripts.
Is Overcoming Objections a Lost Art?
On this week's episode of F&I Today, Becky Chernek discusses whether or not the F&I manager should be using closing tactics with the customer to overcome product objections.
Selling Cars with Social Media
On this week’s episode of Progressive Retail, Cory Mosley speaks with Rudy "El Patronn" Treminio about increasing your social media selling and developing a more personal marketing strategy for your dealership.
Should I Email or Call First?
On today’s episode of Kain and Co., David Kain answers questions sent in by viewers, including: "How important is response time?" "Should I email or call first?" and "What kind...
What’s Your Mental Framing When it Comes to Sales?
On today's episode of On the Mark, Mark Tewart asks you what your mental framing is when it comes to selling cars and in your daily life.
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