As the world grows accustomed to the digital phenomenon, trends, and insights regarding conversations between dealers and car buyers are at the forefront of everyone's mind. Today on Inside Automotive, Ted Rubin, Chief Executive Office of ActivEngage, a people-powered, web-based, live chat and communication solutions provider, discusses those latest insights and trends.Â
Dealers and customers will need to gain each other's trust in order to develop the relationships they desire. When...