A couple agrees to buy the vehicle you're selling. Once all parties approve the deal, does it matter how and when the customer gets into finance?
Sales expert and management trainer...
Start with a small BDC team and take other steps to catch all customer phone calls. BY BILL WITTENMYER
During several of my recent speaking engagements, much debate has arisen over...
If searches don’t take them directly to the relevant message for that make and model, they will keep looking elsewhere. BY FRANK J. LOPES
How does your dealership measure user satisfaction...
On today's show:
- Tim Kintz, President of the Kintz Group, explains how you can get more out of your sales department
- Car Biz Today Magazine Managing Editor Jon McKenna discusses...
On today's show:
- Tim Kintz of the Kintz Group explains how you can get more out of your sales department and sales team
- Sales Tip of the Day with Glenn...
After a year of automatic matrix-pricing and rounding up to .99, could your gross margin have soared by 50%? BY KEN ROCK
Does your parts department consistently sell parts at the...
Did you know that the used car department is the biggest opportunity for you to increase profitability? There is an art to managing used cars and NCM Institute has some...
However, the Michigan family business has been repaid, and then some, in utilities savings and favorable publicity. BY MARY WELCH
Ryan LaFontaine estimates an LEED gold certification added $1.5 million to...
Find a quality business development manager who will train and closely watch the BDC staff.
BY MIKE HAEG
In analyzing more than 300 dealerships’ phone processes, my company has learned that a...
Don’t Wait Until They Have Picked A Make And Model
BY PHIL SURA
72% of shoppers start out open to any brand; dealers have 3 months to reach them with savvy digital...