On this week's episode of the Weekly Tune-Up, Becky talks about how the way you handle communication between your departments can have a direct impact on whether or not you...
Hurricane Harvey’s impact on the state of Texas will be long-lasting beyond this month. In addition to the many businesses affected by Harvey, the aftermath also extends to the auto...
As all of us in the car business know, there are sales meetings and then there are “sales meetings.” When it comes to the scheduled weekly or monthly meetings, most...
August saw a similar trend in sales to July. Per the course, there were a few winners, while others are still playing catch up as we enter the last half...
Hurricane Irma is predicted to be the most powerful hurricane to strike the Atlantic coast. The hurricane, currently bearing down and affecting the Virgin Islands and Puerto Rico, will make...
Every day vehicles leave your service department still needing repairs and maintenance. Many of the owners would have been happy to purchase the work if only they had been asked....
The Future Employment Landscape
The automobile industry is as strong as the human capital within it. For dealerships to be successful there has to be a healthy supply of workers from...
On today's CBT Newscast for Wednesday, September 6th, 2017:
Are good employees being trained properly on selling great products?
Steve Richards, who is speaking at the upcoming Best Training Day Ever, told...
Kerrigan Advisors, the leading buy/sell advisory firm to auto dealers in the US, announced yesterday the appointment of Phil Brady as Senior Advisor to the firm.
Brady will put his...
Customer loyalty does not necessarily translate into repeat business for your auto dealership.
OEMs and dealers spend millions of dollars seeking to convert consumers to loyal customers of their brands....