Check the correct statements...
❑ In good times we develop bad habits because we can.
❑ In bad times we develop good habits because we have to.
We hardly ever get the chance...
Cody Lusk, President, and CEO of the American International Automobile Dealers Association joins CBT Automotive Network to talk about the on-going trade war with the U.S., Mexico, Canada, and the EU and...
Today on CBTNews.com - Wednesday, July 11th, 2018:
Broad-based Auto Tariffs Could Be Devastating to Economy - Cody Lusk, AIADA
Cody Lusk, President, and CEO of the American International Automobile Dealers Association,...
On today's episode of the Weekly Tune-Up, Becky Nixon goes over the definition of psychological transference and the effect it can have on a service advisor's ability to sell additional...
Contrary to popular belief, even in these modern time, many individuals still want to purchase their vehicles in the showroom. According to a recent Autotrader study, 84 percent of car...
The high cost of employee turnovers continues to plague the retail automotive industry as employee retention rates are now in the low twenties. Chase Abbott joins the CBT Automotive Network...
Today on CBTNews.com - Tuesday, July 10th, 2018:
How Employee Retention Is More Costly Than You Think - Chase Abbott
The high cost of employee turnovers continues to plague the retail automotive...
You only get one shot at making a first impression, and when it comes to sales that impression should be one of trustworthiness. Unfortunately, many customers walk into dealerships already...
Whatever the differences among franchise, independent, and Buy Here-Pay Here dealerships, asset depreciation erodes margins for all.
Dealers must manage two forms of depreciation – value erosion as assets age, which...
F&I managers are immediately at a selling disadvantage compared to the other profit centers in the dealership. They have to sell the products and services that a customer may or...