2019 Looking to be a Year of Change in the Auto Industry
Predicting the future is not an easy feat--just ask the writers for 1989’s hit movie Back to the Future Part II. That said, there are a few forecasts for the...
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How to Become More Customer Centric at Your Dealership – Jim Roche | 2019 Looking to be a Year of Change in the Auto Industry | Optimism, Healthy Sales, and Incentives Highlight the Finish Line of 2018 Sales
Today on CBTNews.com - Friday, January 4th, 2019:
How to Become More Customer Centric at Your Dealership - Jim Roche, Xtime
The quality of your customer’s overall experience in the service department...
General Motors Names Mark Reuss President
General Motors is ringing in the new year with a new president. Thursday the company announced that Mark L. Reuss, a GM veteran, would assume the role immediately. The fifty-five-year-old...
Making the Connection: Four Ways to Align your Goals
Who are you as a dealership, and what do you stand for? If someone were to ask the above question to one of your employees, what would you want them...
The Chick-fil-A of Car Dealers
It’s no secret that the dealership model is under attack in America. From subscription alternatives that could bypass traditional dealers to startups like Carvana claiming they provide a better way...
Is Your Dealership Capitalizing on the Multi-Billion Dollar Automotive Aftermarket Industry?
According to Wikipedia, the United States automotive aftermarket was estimated to be worth $318.2 billion in 2013 and contributed more than 2.3% to GDP. These numbers have risen since then...
Does The Perfect Car Fairy Exists For the Cash Customer?
Why are VSC sales much lower on cash transactions? Does the perfect car fairy bless the cars of the customers who choose to pay cash? It’s amazing how many F&I...
Kerrigan Report: Asbury Outperforms Peers in November
Hello, everyone. I'm Bridget Fitzpatrick. Thanks so much for joining us today for the Kerrigan Market Update. We're joined today by Ryan Kerrigan, managing director of Kerrigan Advisors. Ryan, thank...
The Most Common Dealership Workplace Distractions and How to Avoid Them
Getting distracted at work regardless of the job is an extremely common occurrence, but it can have consequences and affect business. Of course, basic distractions include texting, gossiping, unnecessary meetings,...
The 5 Best KPI’s to Boost Marketing ROI
One of the questions auto retail marketers often ask is, "How do I know if my marketing campaigns are delivering ROI?"
Unfortunately, the question doesn’t have a simple answer. Certainly you...
