TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

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dealers

What You Need to Do — NOW — to Succeed in a Regrowth Economy

- July 12, 2018
Check the correct statements... ❑ In good times we develop bad habits because we can. ❑ In bad times we develop good habits because we have to. We hardly ever get the chance...
Cody Lusk

Broad-based Auto Tariffs Could Be Devastating to Economy – Cody Lusk, AIADA

- July 11, 2018
Cody Lusk, President, and CEO of the American International Automobile Dealers Association joins CBT Automotive Network to talk about the on-going trade war with the U.S., Mexico, Canada, and the EU and...
newscast

Broad-based Auto Tariffs Could Be Devastating to Economy – Cody Lusk, AIADA | Major Automakers Expanding Production in China | Auto Trade Associations Urge a Renewed Focus For NAFTA

- July 11, 2018
Today on CBTNews.com - Wednesday, July 11th, 2018: Broad-based Auto Tariffs Could Be Devastating to Economy - Cody Lusk, AIADA Cody Lusk, President, and CEO of the American International Automobile Dealers Association,...
psychological transference

Psychological Transference in the Service Drive

- July 10, 2018
On today's episode of the Weekly Tune-Up, Becky Nixon goes over the definition of psychological transference and the effect it can have on a service advisor's ability to sell additional...
customer service

8 Customer Service Experiences That Could Improve Dealership Sales

- July 10, 2018
Contrary to popular belief, even in these modern time, many individuals still want to purchase their vehicles in the showroom. According to a recent Autotrader study, 84 percent of car...
employee retention

How Employee Turnover Is More Costly Than You Think – Chase Abbott

- July 10, 2018
The high cost of employee turnovers continues to plague the retail automotive industry as employee retention rates are now in the low twenties. Chase Abbott joins the CBT Automotive Network...
newscast

How Employee Turnover Is More Costly Than You Think | Threat on EU-Assembled Vehicles Continues | New Car Sales Approach Record Breaking Levels

- July 10, 2018
Today on CBTNews.com - Tuesday, July 10th, 2018:  How Employee Retention Is More Costly Than You Think - Chase Abbott The high cost of employee turnovers continues to plague the retail automotive...
customer rapport

How to Instantly Build Customer Rapport

- July 9, 2018
You only get one shot at making a first impression, and when it comes to sales that impression should be one of trustworthiness. Unfortunately, many customers walk into dealerships already...
Balance

Dealers & Experts Discuss Inventory Holding Cost Erosion

- July 6, 2018
Whatever the differences among franchise, independent, and Buy Here-Pay Here dealerships, asset depreciation erodes margins for all. Dealers must manage two forms of depreciation – value erosion as assets age, which...
f&i

Consumers Are Using Their VSC and Other Products More Than You Think – Leverage the Stats, Increase Sales

- July 4, 2018
F&I managers are immediately at a selling disadvantage compared to the other profit centers in the dealership. They have to sell the products and services that a customer may or...