How to get customers to come back for the first service
It’s easy to think that a manufacturer’s free maintenance plan is enough to bring someone in for the first service if you just had one to offer. If you don’t...
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
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Video communication during service visits breaks the trust barrier
According to a 2020 study by CDK Global, 55% of consumers identified distrust as one of the main reasons for choosing aftermarket service providers over the dealership. What should come...
CBT automotive newscast: August 24, 2021
Featured Interview:
NCADA Pres. Robert Glaser discusses Carvana's 180-day dealer license suspension
The North Carolina DMV has banned Carvana from selling vehicles in Wake County, where their Raleigh dealership is located. for...
A ‘back to basics’ approach to F&I during slower times
F&I departments nationwide are once again facing challenging times. The one-two punch of the pandemic hanging on due to the Delta variant and the chip shortage has created a unique...
CBT automotive newscast: August 23, 2021
Featured Interview:
Buy-sell expert Alan Haig discusses current valuations and M&A trends in the auto industry
Haig Partners has new, recently released data on the profits from the largest public automotive retailers....
Foureyes founder David Steinberg announces funding round and Hagerty goes public via SPAC merger
Welcome to another edition of The Friday 5 with Steve Greenfield, Founder and CEO of Automotive Ventures, an auto technology advisory firm that helps entrepreneurs raise money and maximize the...
CBT automotive newscast: August 20, 2021
Featured Interview:
Why this N.C. dealer group is investing big in its BDC departments
The retail automotive industry changes rapidly so what are BDC departments doing to keep up? On today’s show...
Best practices for used car management with Kelly Automotive’s Chris Saraceno
Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the used car department, in-depth dealer interviews,...
CBT automotive newscast: August 19, 2021
Featured Interview:
GNYADA Pres. Mark Schienberg on the decision to postpone the New York Auto Show
In light of new coronavirus concerns and the increase in Delta variant cases, the New York...
How to analyze the effectiveness of your car dealership’s Google Ads campaigns
On the latest episode of Auto Marketing Now, host Brian Pasch discusses the groundbreaking research on Google SEM for the automotive industry. Car dealers have been using Google ads for over...
